Surveys, or how I learned to stop worrying and love the silent majority

[Felipe Contreras]

On Tue, Dec 23, 2008 at 12:16 AM, Felipe Contreras
<felipe.contreras at gmail.com> wrote:
> On Mon, Dec 22, 2008 at 10:56 PM, Casey Ho <pidgin at caseyho.com> wrote:
>> Given how many users Pidgin has, I'm sure you're all aware how utterly
>> impossible/horrible it is to try and get feedback from just a few of
>> them- or to even figure out what percentage of them actually care
>> about an issue vs how many are complaining about it.
>>
>> So to help get a feel for this, I created a user survey that takes
>> just a few minutes to fill out.   A link is posted on the front page
>> of www.pidgin.im.  The questions are mostly broad and non-specific,
>> but based on the initial responses are already some interesting
>> trends.
>
> A survey is a great idea, however, the usefulness of it depends
> completely on how well defined the questions are. That's why it's a
> good practice to have different revisions of the questions and ask for
> feedback before publishing it.

Oh, and you need to specify a timeframe.

-- 
Felipe Contreras