Crash on "msn_soap_read_cb" method ...
Mauro Sérgio Ferreira Brasil
mauro.brasil at tqi.com.br
Mon Nov 17 07:14:05 EST 2008
Hi Ka-Hing,
I think we found the ticket regarding the second crash I've infomed on
message below.
It seems to be the same error reported on ticket 7274 and fixed on
libpurple version 2.5.2.
It remains now only the first crash reported below for which we couldn't
find any associated ticket untill now.
I'll wait some news from you, hopping that you have an idea of what it
could be.
Thanks and best regards,
Mauro.
Mauro Sérgio Ferreira Brasil escreveu:
> Hi Ka-Hing,
>
> Thank's a lot for your reply.
>
> I'm affraid this issue is not related with our UI, because the crash
> happens on one of the first methods regarding MSN packages handling.
> The callstack is as follows:
>
> libmsn.dll!msn_soap_read_cb(void * data=0x073554a0, int fd=2672,
> PurpleInputCondition cond=PURPLE_INPUT_READ) Line 288 + 0x3 bytes C
> uim.exe!purple_glib_io_invoke(_GIOChannel * source=0x073a6878,
> GIOCondition condition=G_IO_IN, void * data=0x06b79048) Line 86 +
> 0x1b bytes C++
> purple.dll!g_io_win32_dispatch(_GSource * source=0x0734dc58, int (void
> *)* callback=0x664b88d0, void * user_data=0x06b79048) Line 514 + 0x15
> bytes C
> libglib-2.0-0.dll!672ddab7()
> [Frames below may be incorrect and/or missing, no symbols loaded for
> libglib-2.0-0.dll]
> libglib-2.0-0.dll!672dd020()
> libglib-2.0-0.dll!672def8b()
> libglib-2.0-0.dll!672df16a()
> ntdll.dll!7c90104b()
> uim.exe!CPurpleService::Run() Line 792 + 0x6 bytes C++
> libglib-2.0-0.dll!672f7b35()
> libgthread-2.0-0.dll!649420da()
> msvcrt.dll!77c3a3b0()
> kernel32.dll!7c80b683()
>
> Today we received another crash related with new MSN protocol plugin
> (before this issues we were using version 2.4.3 of libpurple with MSN
> version 9 plugin), but now it happened when user tried to move a contact.
> Callstack is below:
>
> msvcrt.dll!77c478c0()
> [Frames below may be incorrect and/or missing, no symbols loaded for
> msvcrt.dll]
> libglib-2.0-0.dll!6730c2d3()
> libglib-2.0-0.dll!6730bef0()
> libglib-2.0-0.dll!6730bef0()
> libglib-2.0-0.dll!6730cfb7()
> libglib-2.0-0.dll!67303b44()
> libglib-2.0-0.dll!672e4339()
> libglib-2.0-0.dll!672f3b56()
> libglib-2.0-0.dll!672f3b78()
> libmsn.dll!msn_del_contact_from_group(_MsnSession *
> session=0x02ccf858, const char * passport=0x070662b8, const char *
> group_name=0x0704e8f8) Line 1194 + 0xe bytes C
> libmsn.dll!msn_add_contact_to_group_read_cb(_MsnSoapMessage *
> req=0x02d32438, _MsnSoapMessage * resp=0x07e1b800, void *
> data=0x070557e0) Line 1033 + 0x10 bytes C
> libmsn.dll!msn_contact_request_cb(_MsnSoapMessage * req=0x02d32438,
> _MsnSoapMessage * resp=0x07e1b800, void * data=0x070557e0) Line 888 +
> 0x9 bytes C
> libmsn.dll!msn_soap_handle_body(_MsnSoapConnection * conn=0x00000000,
> _MsnSoapMessage * response=0x07e1b800) Line 254 C
> libmsn.dll!msn_soap_process(_MsnSoapConnection * conn=0x07efcee0)
> Line 412 + 0x7 bytes C
> libmsn.dll!msn_soap_read_cb(void * data=0x07019a10, int fd=2936,
> PurpleInputCondition cond=PURPLE_INPUT_READ) Line 303 + 0x6 bytes C
> uim.exe!purple_glib_io_invoke(_GIOChannel * source=0x06fcc048,
> GIOCondition condition=G_IO_IN, void * data=0x071413b0) Line 86 +
> 0x1b bytes C++
> purple.dll!g_io_win32_dispatch(_GSource * source=0x07015298, int (void
> *)* callback=0x664b88d0, void * user_data=0x071413b0) Line 514 + 0x15
> bytes C
> libglib-2.0-0.dll!672ddab7()
> libglib-2.0-0.dll!672dd020()
> libglib-2.0-0.dll!672def8b()
> libglib-2.0-0.dll!672df16a()
> libglib-2.0-0.dll!672de0d7()
> uim.exe!CPurpleService::Run() Line 792 + 0x6 bytes C++
> libglib-2.0-0.dll!672f7b35()
> libgthread-2.0-0.dll!649420da()
>
> I know this callstacks are not really usefull, but the intention here
> is to point the code location of the errors so maybe you can give us a
> hint considering previous indications or reported tickets.
>
> I hope this info can help you in any way to help me.
> Please let me know whether this info is useless, or whether is there
> any other data that I can try to collect here to send you.
>
> Thanks and best regards!
> Mauro.
>
>
>
>
> Ka-Hing Cheung escreveu:
>> On Fri, 2008-11-14 at 11:05 -0200, Mauro Sérgio Ferreira Brasil wrote:
>>
>>> Hello there!
>>>
>>> The only one reply I received about this issue was regarding the wrong
>>> information I've posted.
>>> I corrected my first indication informing that the problem happens in
>>> fact on line 288 of "soap.c" file from MSN plugin with version 2.5.1
>>> of libpurple.
>>>
>>> The correct block code and line was pointed on my last message too.
>>>
>>> Considering the first reply asking for the correct information, I was
>>> thinking that someone will have a look on this issue and answer
>>> something.
>>> Even a "this should not happen" or "you should have a look on ticket
>>> X", will be very well received, because we are still trying to
>>> identificate the origin of this problem, and not a clue until now.
>>>
>>> Can someone please have a look and help us on that ?
>>> Just a litte lead will be enough.
>>>
>>
>> Do you have some more info other than it crashed on that line?
>> Backtrace, debug log? I've never seen a ticket on our side about this,
>> so could this be related to your UI?
>>
>> -khc
>>
>>
>>
>>
>>
>>
>
> --
> __At.,
> _
>
> *Technology and Quality on Information*
> Mauro Sérgio Ferreira Brasil
> Coordenador de Projetos e Analista de Sistemas
> + mauro.brasil at tqi.com.br <mailto:@tqi.com.br>
> : www.tqi.com.br <http://www.tqi.com.br>
> ( + 55 (34)3291-1700
> ( + 55 (34)9971-2572
>
--
__At.,
_
*Technology and Quality on Information*
Mauro Sérgio Ferreira Brasil
Coordenador de Projetos e Analista de Sistemas
+ mauro.brasil at tqi.com.br <mailto:@tqi.com.br>
: www.tqi.com.br <http://www.tqi.com.br>
( + 55 (34)3291-1700
( + 55 (34)9971-2572
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