Trac recognizing duplicate bugs on bug submission

[Daniel Atallah]

On Mon, Oct 25, 2010 at 13:37, Craig Harding <craigwharding at gmail.com> wrote:
> Are there any future thoughts on this trac plugin? I wouldn't mind
> looking at it and implementing it into some kind of pidgin test
> environment.


There is a test environment at http://test.developer.pidgin.im/

I'll try to get that plugin installed there when I get a chance.

-D

> On Friday, June 25, 2010, Craig Harding <craigwharding at gmail.com> wrote:
>> Can we atleast try this to see how it works? I can't remember but do you guys have a test.devel.pidgin.im machine for these sorts of things?
>> For example, for 2.7.0 there were 86 duplicate tickets:
>> http://developer.pidgin.im/query?groupdesc=1&group=milestone&max=100&version=2.7.0&order=priority&resolution=duplicate&col=id&col=summary&col=status&col=component
>>
>>  <http://developer.pidgin.im/query?groupdesc=1&group=milestone&max=1000&version=2.7.0&order=priority&resolution=duplicate&col=id&col=summary&col=status&col=component>For 2.7.1, there were 25 duplicate tickets:
>> http://developer.pidgin.im/query?groupdesc=1&group=milestone&version=2.7.1&order=priority&resolution=duplicate&col=id&col=summary&col=status&col=component
>>
>> For 2.7.1 it seemed like it was released a few weeks after 2.7.0, hence the less number of tickets. Between 2.6.x and 2.7.0 it was basically 3 months. 86 tickets may not seem like a lot, but I think this plugin would come in handy if, for example, there is a flood of emails/tickets for the windows32 installer <http://pidgin.im/pipermail/support/2010-May/007441.html>.
>>
>> Anyways, I think it's a good idea. I'm not sure if someone has time to devote to install this plugin for trac. I can help if help is needed.
>>
>> Craig.
>>
>>
>> On Thu, May 20, 2010 at 2:21 PM, Michael Secord <gizmokid2005 at gmail.com> wrote:
>>
>> Not really sure about Trac, but for instance talk.maemo.org's forums use what Daniel describes in his message. It just pops up (usually under the subject) in the ticket/post with helpful/possibly relevant information. I realize this isn't a forum, but that feature has actually helped me MANY times when going to post topics. It's at least worth a try?
>>
>>
>> ------ Original Message -------
>> Subject: Re: Trac recognizing duplicate bugs on bug submission
>> From: Daniel Atallah <daniel.atallah at gmail.com>
>> To: Craig Harding <craigwharding at gmail.com>
>> Date: 5/20/2010 2:12 PM EST
>>
>> On Wed, May 19, 2010 at 21:30, Craig Harding<craigwharding at gmail.com>  wrote:
>>
>>
>> Is there a way that an intermediate page could be introduced into trac
>> once the user has submitted a bug? It could show a list of existing
>> bugs that would match keywords from their bug submission. If there was
>> an existing bug that had a good match to the user's bug submission
>> they could skip that submission of the new bug and look at the
>> existing bug.
>>
>> I tried searching the list for previous emails on this but I wasn't
>> really sure what this 'bug matching' would be called.
>>
>>
>> I suspect it would be possible to implement this via a trac plugin,
>> but I haven't seen any existing plugins that do that.
>>
>> http://trac-hacks.org/wiki/DuplicateTicketSearchPlugin has a somewhat
>> similar goal, but wouldn't change the workflow, just try to help the
>> user by popping up suggested duplicates.  I'm not sure how good it is.
>>
>> -D
>>
>>
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