Application error

[Brian Morrison]

On Thu, 14 Feb 2008 09:44:14 -0500
"James Brandolini" <jbrandolini at higherone.com> wrote:

> Hi,
> 
>  
> 
> We use Pidgin System wide at my company (100+ users) as jabber IM
> client. On several of our machines we have noticed that Pidgin or Gaim
> will no longer load. This is happening after the users have restarted
> their machines because of a windows update.
> 
>  
> 
> The following error message is displayed:
> 
>  
> 
> Pidgin.exe
> 
> "The Application failed to initialize properly (0x000007b). Click on OK
> to terminate the application."
> 
>  
> 
> We have tried removing all hidden files, all reg keys for purple,
> pidgin, and gaim and uninstalling.
> 
> When I reinstall it, it will load one time, but only if I select the
> check box to run pidgin at the completion of installation. Once you
> close pidgin or gaim, it will not reopen.
> 
> 
> Do you have any suggestions on what I could do to get pidgin working on
> these machines? Its fairly critical we get a fix.

Are you using the plugin pack? Some time ago I had problems with the
album plugin that caused an error during initialisation of a similar
nature. It started about Pidgin 2.0.2 and although this crash is gone
now I still get an error nearly every time I shut down Pidgin. For some
reason, this does not occur with the debug version, so I have never
been able to capture a back trace. Windows XP, fully patched.

-- 

Brian Morrison

   "Arguing with an engineer is like wrestling with a pig in the mud;
    after a while you realize you are muddy and the pig is enjoying it."