[Question #37941]: Cannot create functional account

[Phil Kimmins]

New question #37941 on pidgin in ubuntu:
https://answers.launchpad.net/ubuntu/+source/pidgin/+question/37941

I find none of the above "solutions" helpful with regard to setting up a workable account. The answers provided are usually one-liners very short on detail.
My questions:
1. When setting up an account, do I use the account details provided by my ISP?
2. I selected the SIMPLE protocol. Is this the correct option? I am running Ubuntu 8.04
3. If the "Add a Buddy' option is greyed out, why?

If, in my questions, I have neglected anything needed to set up my account, could you please correct that oversight in your answer?

Thanking you in advance,

Phil

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