Not Able To Use PIDGIIN

Daniel Atallah datallah at
Wed Apr 15 01:06:39 EDT 2009

On Wed, Apr 15, 2009 at 12:29 AM, Thakkar, Maulik (Infosys)
<mthak at> wrote:
> Hi Daniel,
> Thanks for your input.
> I am using correct credential but facing same issue.
> My IT department means which role to be contacted?
> I thought support at is having some sort of user guide to set the messenger or work flow to resolve issue if there is any.

The issue you're encountering is effectively a "username or password
incorrect" error related to authenticating to your corporate server.
Either the username/password is incorrect, you've set up something
incorrectly related to your account settings or the account isn't
actually present on the server - basically it is something specific to
your corporate environment which we don't know about, so you need to
ask the people who do (your IT folks).


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