[META] Public mailing list nature of support at pidgin

Sascha Vogt FunkyFish at gmx.net
Fri Aug 21 02:51:33 EDT 2009


Hi,

Ka-Hing Cheung schrieb:
> On Thu, Aug 20, 2009 at 10:05:58PM +0100, David Woolley wrote:
>> Brian Morrison wrote:
>>
>>> I don't think you understand. Pidgin support is done via a mailing
>>> list, there is no physical support department, everything is done by a
>> You should probably says "public mailing list"!
>>
>> Given the apparent market for Pidgin, which is not very aware of typical  
>> open source support mechanisms, it might be worth reviewing the  
>> documentation to make sure that it is made explicit that support  
>> requests go immediately into the public domain (confidentiality sense).
> 
> Since 2.6.1 we include a message in Help->about saying just that.
Does "since 2.6.1" mean, including 2.6.1 or any release after 2.6.1,
because I didn't find any hint in my about box. Just the eMail address
for support.

Nevertheless a short note on the Mailman info site would make sense imho
too. Maybe with an explicit hint to read the archives first. I know,
that won't help much, but at least it allows to fingerpoint to that
direction.

Greetings
-Sascha-




More information about the Support mailing list