Please help

[Daniel Atallah]

On Thu, Jul 9, 2009 at 9:11 AM, Faizel Martin<faizel at bjpsa.co.za> wrote:
> Under protocol I use AIM

When you say "account number and pin" it makes me wonder if it is
really an AIM account - are you trying to connect to a different type
of account (perhaps MXit)?


> -----Original Message-----
> From: daniel.atallah at gmail.com [mailto:daniel.atallah at gmail.com] On Behalf
> Of Daniel Atallah
> Sent: Thursday, July 09, 2009 3:03 PM
> To: Faizel Martin
> Subject: Re: Please help
>
>
>
> You didn't answer the most important question (about the protocol).
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>
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> Also, please "Reply To All", so your message goes to the list instead
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> of only to me.
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>
> -D
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>
> On Thu, Jul 9, 2009 at 9:02 AM, Faizel Martin<faizel at bjpsa.co.za> wrote:
>
>> I have my same username and password as on my phone
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>> Faizel Martin
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>> Tel:  021 461 8707
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>> Fax: 021 461 8717
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>
>> -----Original Message-----
>
>> From: daniel.atallah at gmail.com [mailto:daniel.atallah at gmail.com] On Behalf
>
>> Of Daniel Atallah
>
>> Sent: Thursday, July 09, 2009 2:54 PM
>
>> To: Faizel Martin
>
>> Cc: support at pidgin.im
>
>> Subject: Re: Please help
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>> On Thu, Jul 9, 2009 at 4:02 AM, Faizel Martin<faizel at bjpsa.co.za> wrote:
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>>> My computer crashed and I had to download Pidgin again. But now I cant
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>>> going. Everytime the error message comes up “Authentication Failed”. I
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>>> have
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>>> my same account number and pin.
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>> For which protocol?
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>> If you're using the latest version (2.5.8), this is almost certainly
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>> going to be caused by an incorrect username or password.
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>> -D