harassment issue

[David Woolley]

Teddybear12787 wrote:

> I use pidgin with aim and I am being harassed by a user. I know how to 
> block him but he keeps on using different screen names to harass me. How 
> do I report this to AIM. Their website was not helpful at all.

The procedure is given in 
<http://www.aim.com/help_faq/starting_out/getstarted.adp#thirteen>.  It 
involves using the standard client.

I would advise using the standard client in this case, as you may get 
rejected out of hand by their first line support people, if they think 
you are using a non-standard client, even though the issue has nothing 
to do with the client. The aim.com doesn't have an official abuse 
contact, but emailing abuse@<some relevant domain name> may also get to 
the right people. (Include details of times, timezones, screen names, etc.)

Unfortuantely, blocking a persistent IM abuser depends on AIMs ability 
to identify the underlying abuser.  This may involve cooperation from 
their ISP, and a really determined abuser may continually change ISPs.

Ultimately, though, this is an issue between you and AIM and not related 
to Pidgin.


-- 
David Woolley
Emails are not formal business letters, whatever businesses may want.
RFC1855 says there should be an address here, but, in a world of spam,
that is no longer good advice, as archive address hiding may not work.