Please help! Cannot open Pidgin at all!

Daniel Atallah datallah at pidgin.im
Tue Jul 28 16:27:57 EDT 2009


On Tue, Jul 28, 2009 at 4:24 PM, Laura Kelly<fineartsbaby at yahoo.com> wrote:
> I've tried downloading Pidgin four times, including two old versions.
> I already have a GTK+runtime program, so I didn't install that portion,
> but I changed nothing else during the application process.
> Still, I even tried installing it again once - and never to any avail.
> The installation process seems to go fine, but as soon as I try to open
> the program I IMMEDIATELY receive an error message saying that
> it has encountered a problem and needs to close. I haven't even
> managed to get it open once.
>
> I have had no other issues with programs on my computer, a
> 901 Eee PC running Windows XP. There is more than adequate memory, etc.


Without some debugging information, it's hard to guess what might be happening.

Do you have PHP installed on your system?

See the debugging instructions here:
http://d.pidgin.im/wiki/TipsForBugReports to get a crash report and a
debug log.

-D




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