Pidgin issues...

[Daniel Atallah]

On Mon, May 4, 2009 at 3:21 PM, Farrington, Ken (ADM - Americas
Region, Pfizer) <ken.farrington at hp.com> wrote:
> Never had this issue before version 2.5.2, any thoughts on how I can resolve?

There are two likely reasons for this:
* The firewall setup changed.
* You upgraded from a Pidgin version that used a different version of
the MSN protocol (this changed in Pidgin 2.5.0).

This is an issue that is specific to your network configuration -
updating / changing the configuration of your firewall (I can't tell
if it is a firewall on your local machine or one on the network that
is problematic).

-D

>
>
> -----Original Message-----
> From: daniel.atallah at gmail.com [mailto:daniel.atallah at gmail.com] On Behalf Of Daniel Atallah
> Sent: Monday, May 04, 2009 2:52 PM
> To: Farrington, Ken (ADM - Americas Region, Pfizer)
> Cc: support at pidgin.im
> Subject: Re: Pidgin issues...
>
> On Mon, May 4, 2009 at 1:54 PM, Farrington, Ken (ADM - Americas
> Region, Pfizer) <ken.farrington at hp.com> wrote:
>> Thanks for the quick response... I installed and ran the 'pidgin-2.5.5-debug.exe' file and seems to be working now without crashing, although now I cannot get my hotmail account to log-in.  I get "Our protocol is not supported by the server" when I try to connect.  Can you point me in the right direction to resolve this issue please?
>>
>
> This is almost certainly caused by a firewall (IIRC AVG was one of the
> firewalls that caused this).
>
> -D
>