Problem Running Pidgin

[Ka-Hing Cheung]

On Mon, Apr 20, 2009 at 04:47:18PM -0500, David McCarley wrote:
> Until recently, I have run Pidgin (and GAIM prior to the name change) with
> absolutely no problems.  Last night I got the wild hair to install the
> microblog purple plugin so that I could access my Twitter account via
> Pidgin.  Everything went fine until I later last night when I got ready to
> shut down, I received an error when I attempted to shut down Pidgin.  I
> didn't think too much about it at the time, as I had every intention this
> morning of uninstalling the microblog purple plugin.  Unfortunately, as a
> result, I didn't think to make a note of the error.  (I am running Windows
> XP with Service Pack 3, and all the latest updates and fixes, installed.)
> 
> This morning when I cranked up my computer and attempted to load Pidgin, I
> received the following two error messages:
> 
> "Gdk error **:_gdk_visual_init: unsupported BITSPIXEL: 0 Aborting"
> 
> and then,
> 
> "Runtime Error!"
> "Program C:\Program Files\Pidgin\Pidgin.exe"
> "This application has requested the Runtime to terminate it in an unusual
> way.  Please contact the application's support team for more information."
> 
> Upon receiving these messages, I uninstalled Pidgin and the microblog purple
> plugin, downloaded the latest version (version 2.5.5) of Pidgin and
> installed it, but I am still receiving the same two errors. I have tried
> uninstalling and reinstalling three or four times, and I have run a Registry
> cleaner in between each installation, but I continue to receive the above
> two errors after I reinstall Pidgin.
> 
> What do I need to do to be able to run Pidgin again on my computer?

Try downloading the debug build, and then send us the generated crash report

-khc