moved and unable to access accounts

Daniel Atallah daniel.atallah at gmail.com
Mon Sep 21 11:44:49 EDT 2009



On Sep 21, 2009, at 11:37, azurfive at aol.com wrote:

> windows firewall? how would I disable it
>
> I have kaspersky

The Windows firewall is not likely to be the cause.  More likely other  
"security" software.

We can't really help with disabling your firewall as any settings are  
going to be specific to your PC.

Hopefully pointing you in the right direction is enough.

-D
>
> -----Original Message-----
> From: Daniel Atallah <datallah at pidgin.im>
> To: azurfive at aol.com
> Cc: support at pidgin.im
> Sent: Sun, Sep 20, 2009 9:41 pm
> Subject: Re: moved and unable to access accounts
>
> On Sun, Sep 20, 2009 at 13:38,  <azurfive at aol.com> wrote:
> > specifically have tried deleting and reinstalling pidgin many times,
> > including debug version of 2.6.2
> > continue to get the following message for windows vista:
> > Unable to connect to authentication server: Windows socket error  
> #10051
> > help
> >
>
> The most likely cause of this is a software firewall.
>
> -D
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