Having problems staying connected

[David Woolley]

Michael Morillo wrote:
> I am having problems getting connected to the typistlink IM program 
> which is from "pidgin" software instant messaging program. When I open 

It is not from "pidgin software".  It may be built on top of Pidgin.

At a guess, this relates to Quicktate, in which case the only people who 
can help you are Quicktate, as they are the only people who know how 
their server is set up.  If it is not Quicktate, it will probably be one 
of their competitors, and the same principle probably applies.

If it uses a public server, we would still need to know what that server 
was and what type of server it is.  We'd also need to know the version 
of pidgin and the detailed error messages, and, if you are connecting 
from a company, some details of the company network.

> up this program, it keeps telling me "unable to connect" "disconnected." 
> Can you please kindly help me out with this problem I am having logging on?
>  

As a caution, this is a public mailing list which is archived on the web.

-- 
David Woolley
Emails are not formal business letters, whatever businesses may want.
RFC1855 says there should be an address here, but, in a world of spam,
that is no longer good advice, as archive address hiding may not work.