Window shows offline when we're not

Lynn Tamms tamms at
Mon Jan 18 08:23:26 EST 2010

The person I'm trying to chat with shows "offline" when she is online and she sees the same for me.  Nowhere in the help files can I find an answer to this problem.  Please advise!  Thanks.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <>

More information about the Support mailing list