Connection problems

[David Woolley]

Leticia Sauseda wrote:
> I have been attempting to sign into my instant messaging however I keep 
> getting a notice that I'm disconnected and unable to connect.  Is there 
> something else I need to do to get this connected so I can begin using 
> it?  Thank you for your time.

There isn't enough information here to do anything.

However, there are subtle hints that make me think this relates to 
Quicktate.  In that case, you need to take it up with Quicktate, as only 
they know how their system is set up. If this is the case, feedback, to 
this list, as to what the problem was would be useful, as we get a lot 
of Quicktate workers reporting problems here.

If this is not Quicktate, you could still consider contacting your 
service provider, but, failing that, we need to know the service and 
protocol, the exact error messages produced (you may have to turn on 
debug logging), the OS you are using, and how you are connected to the 
internet (ISP, possible company firewalls, etc.).

-- 
David Woolley
Emails are not formal business letters, whatever businesses may want.
RFC1855 says there should be an address here, but, in a world of spam,
that is no longer good advice, as archive address hiding may not work.