Installation error

Michael Secord gizmokid2005 at
Thu May 13 09:00:23 EDT 2010

This is a known issue.

  - Go to
  - click "DOWNLOAD" at the top of the page menu.
  - click "Windows" in the left menu
  - click the "Download Pidgin - 2.7.0 for Windows" link in the centre 
of the page

That URL is
you can click it here in the mail too (generally you should not click links
in email messages you get from strrangers ;-) ).

Run that installer and you should be all set.


-------- Original Message  --------
Subject: Installation error
From: Jimmie Jarvis <jimmie.jarvis at>
To: support at
Date: 5/13/2010 8:39 AM

> Hi,
> I've been using Pidgin for over a year now, and have been able to
> successfully update and access it it before now. I tried to download
> the 2.7.0 update, but received the "Error Installing GTK+ Runtime"
> message. I followed the instructions in the FAQ, and shut down all
> applications, but I'm still receiving this message. If anyone could
> help, that'd be great. Thanks a lot.
> Jimmie
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