Installation error

Michael Secord gizmokid2005 at gmail.com
Thu May 13 09:00:23 EDT 2010


This is a known issue.

  - Go to pidgin.im
  - click "DOWNLOAD" at the top of the page menu.
  - click "Windows" in the left menu
  - click the "Download Pidgin - 2.7.0 for Windows" link in the centre 
of the page

That URL is
http://sourceforge.net/projects/pidgin/files/Pidgin/pidgin-2.7.0-offline.exe
you can click it here in the mail too (generally you should not click links
in email messages you get from strrangers ;-) ).

Run that installer and you should be all set.

-Michael

-------- Original Message  --------
Subject: Installation error
From: Jimmie Jarvis <jimmie.jarvis at gmail.com>
To: support at pidgin.im
Date: 5/13/2010 8:39 AM

> Hi,
>
> I've been using Pidgin for over a year now, and have been able to
> successfully update and access it it before now. I tried to download
> the 2.7.0 update, but received the "Error Installing GTK+ Runtime"
> message. I followed the instructions in the FAQ, and shut down all
> applications, but I'm still receiving this message. If anyone could
> help, that'd be great. Thanks a lot.
>
> Jimmie
>
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