FW by Support.MailBox at mxitlifestyle.com : MXit Support:283795

[David Woolley]

Michelle Konzack wrote:
> Can someone tell me, why I do get this shit if I write to the list?
> 
> Can someone unsubscribe this idiot from "MXit"?

And remove them from the supported plugins!

What seems to have happened is that they agreed to support the MXi 
plugin, in return for having it as an official plugin, but the way they 
have supported it is by simply feeding the Pidgin mailing list into 
their help desk system.  Unfortunately, they seem to have an 
industrialised help desk organisation that can't cope with such 
innovation, so they tend to send an auto response to From: addresses for 
people posting to the mailing list.

Where I have seen attempts at support, they have just consisted of 
repeating the getting started instructions, without any consideration of 
the question actually asked.


> 
> Thanks, Greetings and nice Day/Evening
>     Michelle Konzack
> 
> ----- Forwarded message from MXit Support MailBox <Support.MailBox at mxitlifestyle.com> -----
> Date: Sat, 20 Aug 2011 10:32:58 +0000
> From: MXit Support MailBox <Support.MailBox at mxitlifestyle.com>
> To: "linux4michelle at tamay-dogan.net" <linux4michelle at tamay-dogan.net>
> Subject: MXit Support:283795
> 
> Please do not change the message subject. In reply to: Re: Securing the configuration, new idea maybe? Greetings
> 
> Thank you for the email.
> Please send all your Pidgin questions to the following email to receive help and answers
> support at pidgin.im
> 
> Regards,
> 
> Fritz Kleu
> MXit_Team
> 
> This email is subject to the MXit email disclaimer, which is available at http://www.mxit.com/email.pdf   
> If you cannot access the disclaimer, please get a copy from us by sending an email to: support at mxit.com
> ----- End forwarded message -----
> 
> 
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> Support at pidgin.im mailing list
> Want to unsubscribe?  Use this link:
> http://pidgin.im/cgi-bin/mailman/listinfo/support


-- 
David Woolley
Emails are not formal business letters, whatever businesses may want.
RFC1855 says there should be an address here, but, in a world of spam,
that is no longer good advice, as archive address hiding may not work.