Help needed with gchat

Brittany Voelker brittany.voelker at gmail.com
Wed Nov 23 11:09:52 EST 2011


Thank you for your help with this Etan.

(08:08:56) *util:* Writing file prefs.xml to directory
C:\Users\brittany\AppData\Roaming\.purple
(08:08:56) *util:* Writing file
C:\Users\brittany\AppData\Roaming\.purple\prefs.xml

On Wed, Nov 23, 2011 at 7:19 AM, Etan Reisner <deryni at pidgin.im> wrote:

> On Tue, Nov 22, 2011 at 09:44:52AM -0800, Brittany Voelker wrote:
> > Hello,
> >
> > Whenever I try to connect to my gmail account, I get this error message:
> "
> > brittany.voelker at gmail.com/ disabled Not Authorized." Can someone please
> > help me with this?
>
> 'Not Authorized' is almost always indicative of an incorrect password.
>
> If you have double- (and possibly triple-) checked your password in pidgin
> and are still getting that error then open the Help->Debug Window attempt
> to connect again and then include the contents of the debug window in
> another email.
>
>    -Etan
>
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