Cannot connect to Windows Live Messenger or Yahoo IM

AndyS19 andys19 at comcast.net
Fri Sep 9 11:56:14 EDT 2011


I just installed pigin and it does not connect to my Windows Live Messenger and Yahoo IM. 


I can run Windows Live Messenger and Yahoo and connect each of them OK, but I get errors when pigin tries to make the connections. 


I tried with the proxy set to "Use Global Proxy" and "Use Environmental settings", but neither worked. 


I tried with Windows Live Messenger running and with it not running. 


I'm currently running TrendMicro, but I don't know how to see if my firewall settings need changing. 


Here is the debug log output when I try to connect to my MSN account: 
(11:49:41) account: Connecting to account andy.scharmer at comverse.com. 
(11:49:47) util: Writing file accounts.xml to directory C:\Users\Andy\AppData\Roaming\.purple 
(11:49:47) util: Writing file C:\Users\Andy\AppData\Roaming\.purple\accounts.xml 
(11:49:52) proxy: Connecting to messenger.hotmail.com:1863. 
(11:49:52) proxy: Error connecting to messenger.hotmail.com:1863 (Connection timed out.). 
(11:49:52) proxy: Connection attempt failed: Connection timed out. 
(11:49:52) msn: Connection error: Connection timed out. 
(11:49:52) msn: Connection error from Notification server (messenger.hotmail.com): Connection timed out. 
(11:49:52) connection: Connection error on 043A4050 (reason: 0 description: Connection error from Notification server: 
Connection timed out.) 
(11:49:52) account: Disconnecting account andy.scharmer at comverse.com (042829D0) 
(11:49:52) connection: Disconnecting connection 043A4050 
(11:49:52) msn: destroy the OIM 04BC1C98 
(11:49:52) msn: destroy httpconn (04A97F18) 
(11:49:52) connection: Destroying connection 043A4050 
(11:49:52) proxy: Connecting to 98.136.48.79:5050. 
(11:49:52) proxy: Error connecting to 98.136.48.79:5050 (Connection timed out.). 
(11:49:52) proxy: Connection attempt failed: Connection timed out. 
(11:49:52) connection: Connection error on 01F15018 (reason: 0 description: Unable to connect: Connection timed out.) 
(11:49:52) account: Disconnecting account andy_at_home_y (04282850) 
(11:49:52) connection: Disconnecting connection 01F15018 
(11:49:52) connection: Destroying connection 01F15018 



-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://pidgin.im/pipermail/support/attachments/20110909/df6c5db2/attachment-0002.html>


More information about the Support mailing list