Disconnect reconnect issue

[Amy Crawley]

Hello. 

Can you please remove me form this Alias, 

Thank you 
Amy 

-----Original Message-----
From: Daniel Atallah [mailto:datallah at pidgin.im] 
Sent: Thursday, July 19, 2012 11:20 AM
To: Dave Haskel
Cc: support at pidgin.im
Subject: Re: Disconnect reconnect issue

On Thu, Jul 19, 2012 at 10:30 AM, Dave Haskel <dave.haskel at gmail.com> wrote:
> I'm having this issue while using Pidgin on a server running Openfire Spark.
> Everything works, but other users complain that I disconnect and 
> reconnect randomly. I don't notice this behavior at all, but they say 
> they see this in their chat windows:
>
> *** Dave Haskel is online at 10:17 AM
> *** Dave Haskel is online at 10:19 AM
>
> I have disabled all of the plugins except for Autoaccept, History, 
> Expand URLS, and Psychic mode
>
> Any ideas?

If you have the debug window (Help->Debug Window) open at the time the disconnection occurs, the log should be helpful in understanding what's going on.

-D

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