cannot access IM buddies!!

Lisa McKinley lmckinley at
Fri Mar 2 13:29:18 EST 2012

Thanks! I checked with my buddies and they are not in offline mode. Do you know how to fix this? Or if I am doing something wrong? 

Lisa Mckinley | Associate Account Manager
PANDORA® internet radio
435 N. Michigan Ave., 21st Floor | Chicago, IL 60611
o: (773) 683-3945 | c: (608) 335-1353 | e: lmckinley at

-----Original Message-----
From: Isaac Witmer [mailto:isaaclw at] 
Sent: Friday, March 02, 2012 11:58 AM
To: Lisa McKinley
Cc: support at
Subject: Re: cannot access IM buddies!!

I have many friends that insist on using IM in offline mode.

Perhaps you should check with them to make sure your friends don't
prefer the seclusion of having no one chatting with them.

Also, that screenshot is a dangerous way to broadcast to the world a
few of your friend's email addresses...

On Fri, Mar 2, 2012 at 11:06 AM, Lisa McKinley <lmckinley at> wrote:
> Hello, for some reason last week the majority of my buddies started
> showing up as "offline" when they were in fact online! Why can I not see
> them anymore as online? Below is a screen shot..Allie and Amy are online now
> but they are not showing as being online on my IM. I thought it might be
> because I was using my gmail address and some of my buddies were using aol
> so I got an aol account and added it to pidgin but that still did not help.
> Please help ASAP as I use your IM for work. (my user info is
> lreichel at

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