new account,

[Tres Finocchiaro]

It is likely that your password has expired.

Do you know how you connect?  If it is SIPE (Communicator), try logging into windows (on a separate computer if needed) with the same account you use in Pidgin (check your account properties to make sure).

If its not SIPE you will likely need to have your password reset by your service provider.  Contact an administrator or tech support for that particular service.

-Tres

On Oct 26, 2012, at 6:45 PM, "D.Scott Pinckney" <dscott.pinckney at gmail.com> wrote:

> trying to log-in, window keeps saying incorrect password and disables my account.
> how can the new password be incorrect?? How do I fix so to be able to enable?
> Thx
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