I can't connect to Pidgin

[Shlomi Fish]

Hi Courtney,

On Tue, 23 Apr 2013 13:44:45 -0500
Courtney Fedde <courtneyfedde at hotmail.com> wrote:

> I've already completed these steps.  My gmail username is:
> courtneyfedde at gmail.com.  It still says it cannot connect. I attached a
> screen shot of what it looks like after I follow those steps. 
> 

Sorry for the late response. Please provide us with the Pidgin logs, see:

https://developer.pidgin.im/wiki/TipsForBugReports

It is possible the ports are blocked.

Regards,

	Shlomi Fish

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