Help connecting with Google Talk

[Tres Finocchiaro]

@Julie,

Depending on your network configuration, port 5222 may be blocked.

Can you change some settings and see if this helps?  This has helped me
several times in the past.

1. Accounts, Manage, Modify
2. Advanced
3. Connect port: 80
4. Connect server: talk.google.com
5. Save
6. Uncheck and then recheck the box.  Accept the certificate when prompted.

If this is unsuccessful and you need to restore the default settings:

1. Connect port: 5222
2. Connect server: <blank>

-Tres



- Tres.Finocchiaro at gmail.com


On Wed, Dec 4, 2013 at 11:24 AM, Julie Halatek <juliehalatek at gmail.com>wrote:

> I am using Pidgin version 2.10.7 through PortableApps.com (on a thumb
> drive).  I can connect with Pidgin to all other accounts except Google
> Talk.  This is the error message in the debug window:
>
> (11:19:36) *account:* Connecting to account juliehalatek at gmail.com/.
> (11:19:36) *connection:* Connecting. gc = 03733348
> (11:19:36) *dnsquery:* Performing DNS lookup for talk.google.com
> (11:19:36) *dnsquery:* IP resolved for talk.google.com
> (11:19:36) *proxy:* Attempting connection to 74.125.137.125
> (11:19:36) *proxy:* Connecting to talk.google.com:5222 with no proxy
> (11:19:36) *proxy:* Connection in progress
> (11:19:40) *util:* Writing file prefs.xml to directory
> E:\PortableApps\PidginPortable\Data\settings\.purple
> (11:19:40) *util:* Writing file
> E:\PortableApps\PidginPortable\Data\settings\.purple\prefs.xml
> (11:19:42) *util:* Writing file accounts.xml to directory
> E:\PortableApps\PidginPortable\Data\settings\.purple
> (11:19:42) *util:* Writing file
> E:\PortableApps\PidginPortable\Data\settings\.purple\accounts.xml
> (11:19:48) *msn:* C: NS 000: PNG
> (11:19:48) *msn:* S: NS 000: QNG 42
> (11:19:57) *proxy:* Connecting to talk.google.com:5222.
> (11:19:57) *proxy:* Error connecting to talk.google.com:5222 (Connection
> timed out.).
> (11:19:57) *proxy:* Connection attempt failed: Connection timed out.
> (11:19:57) *jabber:* Couldn't connect directly to gmail.com. Trying to
> find alternative connection methods, like BOSH.
> (11:19:57) *dnssrv:* querying TXT record for gmail.com: _
> xmppconnect.gmail.com
> (11:19:57) *dnssrv:* Couldn't look up TXT record. DNS name does not
> exist. (9003).
> (11:19:57) *jabber:* Unable to find alternative XMPP connection methods
> after failing to connect directly.
> (11:19:57) *connection:* Connection error on 03733348 (reason: 0
> description: Unable to connect)
> (11:19:57) *account:* Disconnecting account juliehalatek at gmail.com/(035FCF50)
> (11:19:57) *connection:* Disconnecting connection 03733348
> (11:19:57) *connection:* Destroying connection 03733348
>
> Can someone help?  Thanks!
>
> Julie
>
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