Pidgin - Doesnt Open
David Woolley
forums at david-woolley.me.uk
Sat May 25 08:08:08 EDT 2013
André Restolho wrote:
> The only thing that changed was last night's windows update.
There weren't any unscheduled updates for Windows XP this month, so I
can't see if I was affected. Knowing exactly which updates were applied
last night might give a clue. On XP, you can request a historic log
from Windows Update, if you start it explicitly.
> UPDATE: pidgin opens but it takes like 10 min.
Are you still getting a delay? Otherwise, it might be the post-restart
stage of the update. If you are still getting a delay, the debug log
should give a clue as to which stage in the startup is experiencing
problems.
>
> > Date: Sat, 25 May 2013 11:24:54 +0100
> > From: forums at david-woolley.me.uk
> > To: andrerestolho1 at hotmail.com
> > CC: support at pidgin.im
> > Subject: Re: Pidgin - Doesnt Open
> >
> > André Restolho wrote:
> > >
> > > Last night pidgin was working properly, but as of this morning it just
> > > wont open. I use Windows 7 Ultimate 64 Bits. How can i solve this?
> >
> > The best way of finding a solution when something suddenly stops working
> > is to try to work out what has changed.
> >
> > As people often say that Pidgin failed to start, when it actually
> > started, but failed to connect to the instant messaging service, you
> > need to consider what may have happened in the local network, internet,
> > and the instant messaging service, as well as what may have happened on
> > your computer.
> >
> > Especially if there is a possibility of the instant message service
> > having changed, make sure that you are using the most recent version of
> > Pidgin.
> >
> > If this still doesn't give a clue to the problem, try to collect the
> > debugging information identified in
> > https://developer.pidgin.im/wiki/TipsForBugReports Look over it for
> > clues as to what is going wrong. If you still can't work out what the
> > problem is come back to this list with the details that you have found.
> > N.B. this is a public mailing list, so be careful about any sensitive
> > information.
> >
> > With a report that it has just stopped working, there is really not much
> > more anyone can do other than to tell you how to gather more
> > information, unless they have hands on access to your system.
> >
> > Regarding instant message service changes, it is possible that MSN could
> > be finally shut down at any time now.
--
David Woolley
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