Connection issue

Dušan Duda dusan.duda at gmail.com
Thu Jan 9 03:12:41 EST 2014


Hello guys,

I use Pidgin 2.10.7 (libpurple 2.10.7) on my win7 x64 laptop; plugins used are
Off-The-Record Messaging 4.0.0. and Psychic mode 2.10.7.

I connect to the gmail.com and chat.facebook.com acounts without any
problems at home through my router, all working fine.

At work it keeps connecting but it never connects, and ends up with
"unable to connect". Our local IT guy here doesnt know exactly whats
behind. We tried to change the port from 5222 to 433 or 80, swith
on/off to old style SSL but it
dosnt help.

Any ideas about possible solutions or directions? I wen through many
forums but didnt find solution.

Thanks a ton
Best regards
Dusan

(09:07:37) proxy: Connecting to chat.facebook.com:5222.
(09:07:37) proxy: Error connecting to chat.facebook.com:5222
(Connection timed out.).
(09:07:37) proxy: Connection attempt failed: Connection timed out.
(09:07:37) jabber: Unable to connect to server: Connection timed out..
 Trying next SRV record or connecting directly.
(09:07:37) proxy: No Windows proxy set.
(09:07:37) dnsquery: Performing DNS lookup for chat.facebook.com
(09:07:37) proxy: No Windows proxy set.
(09:07:37) dnsquery: IP resolved for chat.facebook.com
(09:07:37) proxy: Attempting connection to 173.252.75.17
(09:07:37) proxy: Connecting to chat.facebook.com:5222 with no proxy
(09:07:37) proxy: Connection in progress
(09:07:58) proxy: Connecting to chat.facebook.com:5222.
(09:07:58) proxy: Error connecting to chat.facebook.com:5222
(Connection timed out.).
(09:07:58) proxy: Connection attempt failed: Connection timed out.
(09:07:58) jabber: Couldn't connect directly to chat.facebook.com.
Trying to find alternative connection methods, like BOSH.
(09:07:58) proxy: No Windows proxy set.
(09:07:58) dnssrv: querying TXT record for chat.facebook.com:
_xmppconnect.chat.facebook.com
(09:07:58) dnssrv: Couldn't look up TXT record. Názov DNS neexistuje. (9003).
(09:07:58) jabber: Unable to find alternative XMPP connection methods
after failing to connect directly.
(09:07:58) connection: Connection error on 05964C48 (reason: 0
description: Unable to connect)
(09:07:58) account: Disconnecting account
MyName at chat.facebook.com/Pidgin (025C50D0)
(09:07:58) connection: Disconnecting connection 05964C48
(09:07:58) connection: Destroying connection 05964C48

#with the gmail.com it is the same issue



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