China Office365 user unable to login lync online through pidgin messenger

Jiewei Yang jiewei.yang at cootek.cn
Mon Aug 17 00:54:29 EDT 2015


Dear Sir/Madam,
This is Williams from China, I've been suffering from the lync login issue on Ubuntu, can you please help to check why?
Looking forward your reply!

OS version: Ubuntu desktop 14.04 64bit
Office365: China Version
Lync Server address: sipdir.online.partner.lync.cn:443
Pidgin version: Pidgin 2.10.11 (libpurple 2.10.11)
Error Message: Web ticket request to https://webdir0g.online.partner.lync.cn:443/CertProv/CertProvisioningService.svc failed
(The partner DNS used in the login request cannot be found.)

Error page, Configuration page shown as below

[cid:image001.png at 01D0D8EB.5280A0A0]

[cid:image002.png at 01D0D8EB.5280A0A0]

[cid:image003.png at 01D0D8EB.5280A0A0]


Regards,
Williams
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