Pidgin Account connection Help

Michael McConville mmcconville at
Wed Jul 15 01:36:14 EDT 2015

On Tue, Jul 14, 2015 at 12:04:06PM +0530, abhay santra wrote:
> I have installed tigase-xmpp server in ubuntu 14.04.
> As I am running this server locally so
> domain name : abhay-HP-15-Notebook-PC
> But when creating any account from Pidgin client(2.10.9) getting error
> like:
> *"You require encryption, but it is not available on this server."*

You should enable encryption on the server.

> or "*User not authorized*".

The server logs should tell you why this is happening. If you don't have
in-band registration enabled on it, you have to add the user directly
(through the command line, etc.) rather than through Pidgin.

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