Certificate expired

James E. Kelly jkelly at ensembletravel.com
Thu Jul 30 14:11:30 EDT 2015

Protocal: XMPP

Server: chat.ensembletravel.com

James E. Kelly
Help Desk Manager.......................................................
Ensemble Travel Group

256 West 38th Street, 11th Floor
New York, NY 10018
p: 212.545.7460 x2754
f: 212.545.7428
jkelly at ensembletravel.com

-----Original Message-----
From: Michael McConville [mailto:mmcconville at mykolab.com] 
Sent: Thursday, July 30, 2015 2:08 PM
To: James E. Kelly <jkelly at ensembletravel.com>
Cc: support at pidgin.im
Subject: Re: Certificate expired

James E. Kelly wrote:
> Recently a few people in the office are getting the message to accept 
> the certificate or reject and when I checked on the server it says 
> certificate is expired etc.
> So how do you fix this issue so that users will not have to keep 
> clicking Accept and can you send instructions on how to correct this 
> issue

If it's a company server and you're being told that the certificate is expired, the certificate is probably expired and you should look into renewing it.

Let us know what service/protocol you're using. That will help us determine whether this is a problem with Pidgin.

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