Problem with live chat

[Michael McConville]

On Thu, Jun 11, 2015 at 12:59:50PM +0300, Shlomi Fish wrote:
> seeing another question with inadequate information on this mailing list got me
> thinking that perhaps we should create a page on the Pidgin wiki about "How to
> ask a question about Pidgin?". I.e:
> 
> 1. Include system info (OS , distribution, CPU arch, Pidgin version, etc.).
> 
> 2. Include the logs (+ how to get them).
> 
> 3. Which protocol.
> 
> 4. Which errors do you get.
> 
> 5. Refer to http://www.catb.org/~esr/faqs/smart-questions.html .
> 
> 6. More.
> 
> Does such a page exist? If not, who'd like to help with creating it?
> 
> Regards,
> 
> 	Shlomi Fish

For what it's worth, this exists:

    https://developer.pidgin.im/wiki/TipsForBugReports

That's more technical than what we deal with on support@, though. Maybe
we can just make a short template response to underspecified questions
and then respond with it copied-and-pasted directly.