Pidgin account disconnected. How can I reconnect/enable even though I selected these options without success?

[David Woolley]

On 13/05/15 08:41, Tanya Swartz wrote:

[Nothing.]

Contact the people who run the service you are using.  Based on many 
previous misdirected reports from Oracle employees, we believe that this 
is Oracle's IT department.

Please suggest to them how they could have ensured that you sought 
support from the right place in the first place, and strongly suggest 
that they implement something similar to avoid the poor reputation that 
they have amongst Pidgin users.

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