Pidgin not working at all on Windows 10

[Charlotte C]

Hi All, 
I installed Pidgin and was very pleased, use it with my Jabber account. Suddenly it had disappeared, and after I have tried to reinstall, I can see Pidgin turn up in my task bar, but it is not open, and I have not been able to set up account info or anything. 
Any suggestions to what I can check?
Thanks, Charlotte
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