Connection problems

David Woolley forums at david-woolley.me.uk
Mon May 30 17:07:43 EDT 2016


On 30/05/16 18:12, Marlene Teetz wrote:
> I just tried to write to you, but the mail got rejected because of a filter. As this doesn't solve my problem, I'm trying it again. I've been trying to connect to my pidgin account for about two hours now, and did all I could think of to solve it on my own, but it doesn't work. Can you help me?

There isn't such a thing as a Pidgin account.  Pidgin is a client 
program used to access accounts on many different servers.  For the 
people on this peer support mailing list to provide any guidance, they 
would need to know which service you were trying to access, what error 
message you got, and when you got it (as well as the usual things, like 
which operating system you are using).

It is almost certain that they will need to see a copy of the debug log 
from Pidgin.  Please remember this is a public mailing list, so obscure 
sensitive data, but not so well that it hides the cause of the problem.



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