handshake failure

Lindel Hancock lindel at handytv.com
Mon May 1 11:12:28 EDT 2017


I have been using pidgin for a while now at work.   Last thurday all was
working fine.  Friday the users at this location can not connect. Error says
SSL handshake failed.  Other locations connect fine still.   

Here is the debug info.  Can you help? 

 

Thanks

Lindel

 

(10:06:30) network: found network ''
(10:06:30) network: Received Network Change Notification. Current network
count is 1, previous count was 1.
(10:06:30) autorecon: do_signon called
(10:06:30) autorecon: calling purple_account_connect
(10:06:30) account: Connecting to account lindel at handytv.com/handy.
(10:06:30) connection: Connecting. gc = 077BD3C8
(10:06:30) dnsquery: Performing DNS lookup for mail.handytv.com
(10:06:30) autorecon: done calling purple_account_connect
(10:06:30) dnsquery: IP resolved for mail.handytv.com
(10:06:30) proxy: Attempting connection to 216.170.94.206
(10:06:30) proxy: Connecting to mail.handytv.com:5222 with no proxy
(10:06:30) proxy: Connection in progress
(10:06:30) proxy: Connecting to mail.handytv.com:5222.
(10:06:30) proxy: Connected to mail.handytv.com:5222.
(10:06:30) jabber: Sending (lindel at handytv.com/handy): <?xml version='1.0'
?>
(10:06:30) jabber: Sending (lindel at handytv.com/handy): <stream:stream
to='handytv.com' xmlns='jabber:client'
xmlns:stream='http://etherx.jabber.org/streams' version='1.0'>
(10:06:30) jabber: Recv (170): <?xml version='1.0'?><stream:stream
from='handytv.com' xmlns='jabber:client'
xmlns:stream='http://etherx.jabber.org/streams' xml:lang='en'
id='xmpp_659619' version='1.0'>
(10:06:30) jabber: Recv (263): <stream:features><auth
xmlns='http://jabber.org/features/iq-auth'/><starttls
xmlns='urn:ietf:params:xml:ns:xmpp-tls'/><mechanisms
xmlns='urn:ietf:params:xml:ns:xmpp-sasl'><mechanism>DIGEST-MD5</mechanism><m
echanism>PLAIN</mechanism></mechanisms></stream:features>
(10:06:30) jabber: Sending (lindel at handytv.com/handy): <starttls
xmlns='urn:ietf:params:xml:ns:xmpp-tls'/>
(10:06:30) jabber: Recv (50): <proceed
xmlns='urn:ietf:params:xml:ns:xmpp-tls'/>
(10:06:30) nss: Handshake failed (-5938)
(10:06:30) connection: Connection error on 077BD3C8 (reason: 5 description:
SSL Handshake Failed)
(10:06:30) account: Disconnecting account lindel at handytv.com/handy
(00480F88)
(10:06:30) connection: Disconnecting connection 077BD3C8
(10:06:30) connection: Destroying connection 077BD3C8
(10:06:36) util: Writing file accounts.xml to directory
C:\Users\Handy\AppData\Roaming\.purple
(10:06:36) util: Writing file
C:\Users\Handy\AppData\Roaming\.purple\accounts.xml
(10:06:40) autorecon: do_signon called
(10:06:40) autorecon: calling purple_account_connect
(10:06:40) account: Connecting to account lindel at handytv.com/handy.
(10:06:40) connection: Connecting. gc = 077BDA08
(10:06:40) dnsquery: Performing DNS lookup for mail.handytv.com
(10:06:40) autorecon: done calling purple_account_connect
(10:06:40) dnsquery: IP resolved for mail.handytv.com
(10:06:40) proxy: Attempting connection to 216.170.94.206
(10:06:40) proxy: Connecting to mail.handytv.com:5222 with no proxy
(10:06:40) proxy: Connection in progress
(10:06:40) proxy: Connecting to mail.handytv.com:5222.
(10:06:40) proxy: Connected to mail.handytv.com:5222.
(10:06:40) jabber: Sending (lindel at handytv.com/handy): <?xml version='1.0'
?>
(10:06:40) jabber: Sending (lindel at handytv.com/handy): <stream:stream
to='handytv.com' xmlns='jabber:client'
xmlns:stream='http://etherx.jabber.org/streams' version='1.0'>
(10:06:41) jabber: Recv (170): <?xml version='1.0'?><stream:stream
from='handytv.com' xmlns='jabber:client'
xmlns:stream='http://etherx.jabber.org/streams' xml:lang='en'
id='xmpp_341377' version='1.0'>
(10:06:41) jabber: Recv (263): <stream:features><auth
xmlns='http://jabber.org/features/iq-auth'/><starttls
xmlns='urn:ietf:params:xml:ns:xmpp-tls'/><mechanisms
xmlns='urn:ietf:params:xml:ns:xmpp-sasl'><mechanism>DIGEST-MD5</mechanism><m
echanism>PLAIN</mechanism></mechanisms></stream:features>
(10:06:41) jabber: Sending (lindel at handytv.com/handy): <starttls
xmlns='urn:ietf:params:xml:ns:xmpp-tls'/>
(10:06:41) jabber: Recv (50): <proceed
xmlns='urn:ietf:params:xml:ns:xmpp-tls'/>
(10:06:41) nss: Handshake failed (-5938)
(10:06:41) connection: Connection error on 077BDA08 (reason: 5 description:
SSL Handshake Failed)
(10:06:41) account: Disconnecting account lindel at handytv.com/handy
(00480F88)
(10:06:41) connection: Disconnecting connection 077BDA08
(10:06:41) connection: Destroying connection 077BDA08
(10:06:47) util: Writing file accounts.xml to directory
C:\Users\Handy\AppData\Roaming\.purple
(10:06:47) util: Writing file
C:\Users\Handy\AppData\Roaming\.purple\accounts.xml

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