Pidgin Account Won't Connect

[Eion Robb]

Hi there,

When you try to connect to the account what error message do you get (at
the bottom of the buddy list)?

If there isn't any connection error, then try getting a debug log as you
disconnect and reconnect to the account.  From the buddy list, Help->Debug
Window.  Then attach it as a message back to us.

Cheers,
Eion



On Mon, 19 Nov 2018 at 22:26, dankmethods <dankmethods at protonmail.com>
wrote:

> After a computer restart, I suddenly can't get back onto my Pidgin
> account. It's an xmpp.jp account and I don't know if it's the fault of
> xmpp or something is wrong with my  computer/client. I have used this
> account on pidgin for 2 weeks now.
>
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