Unable to connect to Hangouts via Pidgin

Mon Mar 11 08:38:00 EDT 2019

Hello,

I'm getting a not authorized error message.

Pidgin is configured as follows:

[cid:image001.png at 01D4D7E5.BBB57120][cid:image002.png at 01D4D7E5.BBB57120][cid:image003.png at 01D4D7E5.BBB57120]

Please refer to the debug log:

(08:29:56) util: Writing file prefs.xml to directory C:\Users\aakhan\AppData\Roaming\.purple
(08:29:56) util: Writing file C:\Users\aakhan\AppData\Roaming\.purple\prefs.xml
(08:30:01) account: Connecting to account anisalikhan88 at gmail.com/.
(08:30:01) connection: Connecting. gc = 060AE1E0
(08:30:01) dnssrv: querying SRV record for gmail.com: _xmpp-client._tcp.gmail.com
(08:30:01) dnssrv: found 5 SRV entries
(08:30:01) dnsquery: Performing DNS lookup for xmpp.l.google.com
(08:30:01) dnsquery: IP resolved for xmpp.l.google.com
(08:30:01) proxy: Attempting connection to 173.194.205.125
(08:30:01) proxy: Connecting to xmpp.l.google.com:5222 with no proxy
(08:30:01) proxy: Connection in progress
(08:30:01) proxy: Connecting to xmpp.l.google.com:5222.
(08:30:01) proxy: Connected to xmpp.l.google.com:5222.
(08:30:01) jabber: Sending (anisalikhan88 at gmail.com): <?xml version='1.0' ?>
(08:30:01) jabber: Sending (anisalikhan88 at gmail.com): <stream:stream to='gmail.com' xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' version='1.0'>
(08:30:01) jabber: Recv (138): <stream:stream from="gmail.com" id="621FCE916EB0F34C" version="1.0" xmlns:stream="http://etherx.jabber.org/streams" xmlns="jabber:client">
(08:30:01) jabber: Recv (241): <stream:features><starttls xmlns="urn:ietf:params:xml:ns:xmpp-tls"><required/></starttls><mechanisms xmlns="urn:ietf:params:xml:ns:xmpp-sasl"><mechanism>X-OAUTH2</mechanism><mechanism>X-GOOGLE-TOKEN</mechanism></mechanisms></stream:features>
(08:30:01) jabber: Sending (anisalikhan88 at gmail.com): <starttls xmlns='urn:ietf:params:xml:ns:xmpp-tls'/>
(08:30:01) jabber: Recv (50): <proceed xmlns="urn:ietf:params:xml:ns:xmpp-tls"/>
(08:30:01) nss: SSL version 3.3 using 128-bit AES-GCM with 128-bit AEAD MAC
Server Auth: 2048-bit RSA, Key Exchange: 256-bit ECDHE, Compression: NULL
Cipher Suite Name: TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
(08:30:01) nss: subject=CN=gmail.com,O=Google LLC,L=Mountain View,ST=California,C=US issuer=CN=Google Internet Authority G3,O=Google Trust Services,C=US
(08:30:01) nss: partial certificate chain
(08:30:01) certificate/x509/tls_cached: Starting verify for gmail.com
(08:30:01) certificate/x509/tls_cached: Checking for cached cert...
(08:30:01) certificate/x509/tls_cached: ...Found cached cert
(08:30:01) nss/x509: Loading certificate from C:\Users\aakhan\AppData\Roaming\.purple\certificates\x509\tls_peers\gmail.com
(08:30:01) certificate/x509/tls_cached: Peer cert matched cached
(08:30:01) nss/x509: Exporting certificate to C:\Users\aakhan\AppData\Roaming\.purple\certificates\x509\tls_peers\gmail.com
(08:30:01) util: Writing file C:\Users\aakhan\AppData\Roaming\.purple\certificates\x509\tls_peers\gmail.com
(08:30:01) nss: Trusting CN=gmail.com,O=Google LLC,L=Mountain View,ST=California,C=US
(08:30:01) certificate: Successfully verified certificate for gmail.com
(08:30:01) jabber: Sending (ssl) (anisalikhan88 at gmail.com): <stream:stream to='gmail.com' xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' version='1.0'>
(08:30:01) jabber: Recv (ssl)(138): <stream:stream from="gmail.com" id="E763ADE37F20CF3F" version="1.0" xmlns:stream="http://etherx.jabber.org/streams" xmlns="jabber:client">
(08:30:01) jabber: Recv (ssl)(197): <stream:features><mechanisms xmlns="urn:ietf:params:xml:ns:xmpp-sasl"><mechanism>X-OAUTH2</mechanism><mechanism>X-GOOGLE-TOKEN</mechanism><mechanism>PLAIN</mechanism></mechanisms></stream:features>
(08:30:01) sasl: Mechs found: X-OAUTH2 X-GOOGLE-TOKEN PLAIN
(08:30:01) sasl: No worthy mechs found
(08:30:06) util: Writing file accounts.xml to directory C:\Users\aakhan\AppData\Roaming\.purple
(08:30:06) util: Writing file C:\Users\aakhan\AppData\Roaming\.purple\accounts.xml
(08:30:07) sasl: Mechs found: X-OAUTH2 X-GOOGLE-TOKEN PLAIN
(08:30:07) jabber: Sending (ssl) (anisalikhan88 at gmail.com): <auth xmlns='urn:ietf:params:xml:ns:xmpp-sasl' mechanism='PLAIN' xmlns:ga='http://www.google.com/talk/protocol/auth' ga:client-uses-full-bind-result='true'>password removed</auth>
(08:30:08) jabber: Recv (ssl)(77): <failure xmlns="urn:ietf:params:xml:ns:xmpp-sasl"><not-authorized/></failure>
(08:30:08) sasl: Mechs found: X-OAUTH2 X-GOOGLE-TOKEN
(08:30:08) sasl: No worthy mechs found
(08:30:08) connection: Connection error on 060AE1E0 (reason: 2 description: Not Authorized)
(08:30:08) jabber: Recv (ssl)(16): </stream:stream>
(08:30:08) account: Disconnecting account anisalikhan88 at gmail.com/ (05FC96B0)
(08:30:08) connection: Disconnecting connection 060AE1E0
(08:30:08) jabber: Sending (ssl) (anisalikhan88 at gmail.com): </stream:stream>
(08:30:08) connection: Destroying connection 060AE1E0
(08:30:13) util: Writing file accounts.xml to directory C:\Users\aakhan\AppData\Roaming\.purple
(08:30:13) util: Writing file C:\Users\aakhan\AppData\Roaming\.purple\accounts.xml

I appreciate your help sorting this out.

Regards,

Anis Ali Khan
Technicien Informatique | IT Technician
Dynacom
1270, Dagenais Blvd., Ouest
Laval, Quebec
CANADA H7L 5E3

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