SSL Certificate

[David Woolley]

On 24/10/2022 16:23, Sarah O. wrote:

> We had a pop stating that our SSL Certificate had expired. How do we go
> about fixing that?

This will be the certificate on the server, not anything that is under 
pidgin's control.  Pidgin is an, open source, messaging client that can 
work with many types of server, including some public services, so there 
is no simple answer to your question.

Also certificates have to be signed by a trusted third party (e.g. 
Verisign, or LetsEncrypt, or even your own corporate one).  Details of 
the procedure will also depend on which is being used.  (If you are 
FurnaceFilterKing, the trusted third party for your public web site is 
DigiCert Inc.  However, your internal server might be using the old 
branding and might have a different certifier.)

> 
> We need to add another account for an employee, how do we do that? Please
> Reply all when replying back to this email.

Again, this is something that needs to be done on the server, not on 
pidgin.  Once you have created the account, you can then configure the 
new employee's pidgin to access it.

Also note that there is no formal support organisation for Pidgin.  This 
mailing list is answered by users.