[Pidgin] #414: You dont the See Which Protocol

Pidgin trac at pidgin.im
Thu May 3 00:30:58 EDT 2007


#414: You dont the See Which Protocol
---------------------------+------------------------------------------------
  Reporter:  dancle        |       Owner:  lschiere
      Type:  defect        |      Status:  closed  
  Priority:  minor         |   Milestone:          
 Component:  pidgin (gtk)  |     Version:  2.0     
Resolution:  wontfix       |    Keywords:          
   Pending:  0             |  
---------------------------+------------------------------------------------
Comment (by lschiere):

 Apewall: yes, we have had bug reports, complaints, and enhancement
 requests all basically boiling down to "please remove the protocol icons.
 They are useless, purposeless, and confusing."   I'll go further than
 Deryni did.  I frequently see users who have failed to set up their MSN
 account because AIM is the default choice, and they don't understand
 protocols well enough to pick the right item in the drop down *at all*.
 Other potential users will utterly fail to set up Google Talk because it
 says "Jabber" in there.  The fact of the matter is, no matter how little
 you might like to recognize it, that many users, even of Linux, do *not*
 have a strong grasp of what those protocol icons meant.

 Similarly, people would complain that there was no way to set up a
 contact, simply because the protocol icons led them to disregard the
 "expand" option.  So yes, this change *is* aimed at solving issues
 experienced by real users, issues that I can *not* outline better
 solutions for with 2 minutes thought.

-- 
Ticket URL: <http://developer.pidgin.im/ticket/414#comment:84>
Pidgin <http://pidgin.im>
Pidgin


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