[Pidgin] #2295: Add Account >> MSN >> "Screen name" should be "E-mail Address"

[Pidgin]

#2295: Add Account >> MSN >> "Screen name" should be "E-mail Address"
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  Reporter:  brettalton    |       Owner:  seanegan                                                                                    
      Type:  defect        |      Status:  assigned                                                                                    
  Priority:  minor         |   Milestone:                                                                                              
 Component:  pidgin (gtk)  |     Version:  2.0.2                                                                                       
Resolution:                |    Keywords:  msn messenger, "screen name", "e-mail address", "windows live messenger", passport, msimprpl
   Pending:  0             |  
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Comment (by jeff):

 This problem was mentioned in a usability test at
 http://contentconsumer.wordpress.com/2008/04/27/is-ubuntu-useable-enough-
 for-my-girlfriend/ , under "Eleventh Task: Log onto MSN".

 >Also, she understandably didn’t know what “AIM” was, which is what the
 protocol menu defaulted to. Moreover, MSN doesn’t use the term “screen
 name”, so she obviously wouldn’t associate it with her normal login.

 > So, she tried to sign-on using a made up username and password, and
 obviously it failed. She then went back to the add screen and found the
 MSN protocol. However, she put her login under local alias instead of
 screen name, but she fixed this the second time around after it didn’t
 work. Then she was online, able to tell her friends about how much she
 hated Linux.

 > The problems Erin had could easily be solved by some sort of first-time
 welcome screen that explained what Pidgin is, what it does, and asking if
 she’d like to add and log into existing MSN, etc. accounts. Perhaps
 changing “screen name” to something more appropriate based on which
 protocol is selected would be helpful.

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Ticket URL: <http://developer.pidgin.im/ticket/2295#comment:28>
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