[Pidgin] #4845: Tons and tons of "Unable To Retrieve Buddy List" dialogs.
Pidgin
trac at pidgin.im
Thu Feb 14 18:12:11 EST 2008
#4845: Tons and tons of "Unable To Retrieve Buddy List" dialogs.
---------------------+------------------------------------------------------
Reporter: rtaft | Owner: MarkDoliner
Type: defect | Status: assigned
Priority: minor | Milestone:
Component: AIM | Version: 2.3.1
Resolution: | Keywords:
Pending: 0 |
---------------------+------------------------------------------------------
Changes (by MarkDoliner):
* status: new => assigned
Old description:
> I reported this many years ago, in GAIM 0.75 and again in 1.5.0. It
> happened again, and I was able to get a debug log of it. Basically I get
> a crap load of "Unable To Retrieve Buddy List" dialogs on AIM. It
> continues until I get disconnected. After a minute, it tries to
> reconnect and the process starts all over again. At least this time,
> once I get disconnected, the dialogs go away. If you don't they just
> stay there. Anyway, it looks like it is related to the rate limit. I
> have noticed a similar problem where I keep getting disconnected,
> claiming I am over my rate limit. I am not doing anything on the account
> when this starts, so whatever puts me over the rate limit is not
> something I am doing. I put it in debug mode when it was disconnecting
> me, the GUI showed some windows socket error a few times, I don't
> remember the number ... #100?? #10038 maybe. I had it in debug mode and
> was watching the rate limit warnings. After a few watching it try to
> connect a few times, it started in with the many "Unable To Retrieve
> Buddy List" dialogs that I saw a long time ago. The rate limit has
> happened a few times recently, but I haven't seen the dialog issue in a
> while.
>
> I found an email with this bug report in it, but the link is not public,
> so I will post the original bug report:
> =====================================================================================
> Bugs item #998677, was opened at 2004-07-27 08:42
> Message generated for change (Comment added) made by rrtaft
> You can respond by visiting:
> https://sourceforge.net/tracker/?func=detail&atid=100235&aid=998677&group_id=235
>
> Please note that this message will contain a full copy of the comment
> thread,
> including the initial issue submission, for this request,
> not just the latest update.
> Category: win32
> >Group: v1.5.0
> Status: Open
> Resolution: None
> Priority: 5
> Submitted By: Rob Taft (rrtaft)
> Assigned to: Mark Doliner (thekingant)
> Summary: Infinite "Could not retrieve buddy list" popups.
>
> Initial Comment:
> OS: Windows
> Protocol: OSCAR
> Service: AIM
> Versions: .75, .80 (i had .75, then upgraded after error).
>
> GAIM was running, I was disconnected. When the auto
> login logged back into AIM, a popup came up stating
> that GAIM could not retrieve the buddy list. About 1/2
> a second to a second later, another one popped up.
> This continued at a regular interval until a popup stating
> that I was over my ?rate? limit and to try again in 10
> seconds. I proceeded to close all of these errors, there
> was at least 50 to 100 popups. I upgraded to .80 and
> the same thing happened. After a short period, I was
> disconnected, and the auto reconnect logged in
> successfully without any errors. This is probably not
> easy to reproduce, in that the buddy list down time was
> caused by the AIM service. GAIM handled it incorrectly
> by continuing to poll for the buddy list when the error
> occurred.
>
> ----------------------------------------------------------------------
>
> >Comment By: Rob Taft (rrtaft)
> Date: 2005-09-21 20:40
>
> Message:
> Logged In: YES
> user_id=588658
>
> I just got hit with this issue again in 1.5.0
>
> ---------------------------------------------------------------------
New description:
I reported this many years ago, in GAIM 0.75 and again in 1.5.0. It
happened again, and I was able to get a debug log of it. Basically I get
a crap load of "Unable To Retrieve Buddy List" dialogs on AIM. It
continues until I get disconnected. After a minute, it tries to reconnect
and the process starts all over again. At least this time, once I get
disconnected, the dialogs go away. If you don't they just stay there.
Anyway, it looks like it is related to the rate limit. I have noticed a
similar problem where I keep getting disconnected, claiming I am over my
rate limit. I am not doing anything on the account when this starts, so
whatever puts me over the rate limit is not something I am doing. I put
it in debug mode when it was disconnecting me, the GUI showed some windows
socket error a few times, I don't remember the number ... #100?? #10038
maybe. I had it in debug mode and was watching the rate limit warnings.
After a few watching it try to connect a few times, it started in with the
many "Unable To Retrieve Buddy List" dialogs that I saw a long time ago.
The rate limit has happened a few times recently, but I haven't seen the
dialog issue in a while.
I found an email with this bug report in it, but the link is not public,
so I will post the original bug report:
{{{
Bugs item #998677, was opened at 2004-07-27 08:42
Message generated for change (Comment added) made by rrtaft
You can respond by visiting:
https://sourceforge.net/tracker/?func=detail&atid=100235&aid=998677&group_id=235
Please note that this message will contain a full copy of the comment
thread,
including the initial issue submission, for this request,
not just the latest update.
Category: win32
>Group: v1.5.0
Status: Open
Resolution: None
Priority: 5
Submitted By: Rob Taft (rrtaft)
Assigned to: Mark Doliner (thekingant)
Summary: Infinite "Could not retrieve buddy list" popups.
Initial Comment:
OS: Windows
Protocol: OSCAR
Service: AIM
Versions: .75, .80 (i had .75, then upgraded after error).
GAIM was running, I was disconnected. When the auto
login logged back into AIM, a popup came up stating
that GAIM could not retrieve the buddy list. About 1/2
a second to a second later, another one popped up.
This continued at a regular interval until a popup stating
that I was over my ?rate? limit and to try again in 10
seconds. I proceeded to close all of these errors, there
was at least 50 to 100 popups. I upgraded to .80 and
the same thing happened. After a short period, I was
disconnected, and the auto reconnect logged in
successfully without any errors. This is probably not
easy to reproduce, in that the buddy list down time was
caused by the AIM service. GAIM handled it incorrectly
by continuing to poll for the buddy list when the error
occurred.
----------------------------------------------------------------------
>Comment By: Rob Taft (rrtaft)
Date: 2005-09-21 20:40
Message:
Logged In: YES
user_id=588658
I just got hit with this issue again in 1.5.0
}}}
--
Ticket URL: <http://developer.pidgin.im/ticket/4845#comment:1>
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