[Pidgin] #6285: Windows cannot find... error when opening Hotmail messages

Pidgin trac at pidgin.im
Wed Jul 9 10:42:04 EDT 2008


#6285: Windows cannot find... error when opening Hotmail messages
-------------------------+--------------------------------------------------
 Reporter:  novasource   |       Type:  defect
   Status:  new          |   Priority:  minor 
Component:  libpurple    |    Version:  2.4.3 
 Keywords:  hotmail msn  |    Pending:  0     
-------------------------+--------------------------------------------------
 (NOTE: I am opening a new ticket because this system does not allow me to
 change the status on ticket #6279 that was incorrectly marked as duplicate
 by Sim-on.)

 When I click on the indicator that says I have new Hotmail messages, a New
 Mail dialog pops up. If I then click '''Open All Messages''' (and my
 Hotmail account is the only account listed there and is preselected), the
 vast majority of the time I get this error:

 '''Windows cannot find 'C:\Users\[user
 ID]\AppData\Local\Temp\purpleXXXXXX.html.' Make sure you typed the name
 correctly, and then try again.'''

 (Note that XXXXXX is 6 random characters.)

 If I check '''C:\Users\[user ID]\AppData?\Local\Temp\''', there is in fact
 no file by the name indicated in the error message.

 Even more strange, if I sort all the files in the Temp directory by
 timestamp, I see that there is in fact a purpleXXXXXX.html file that:

 * Has a different random letter combination (XXXXXX) than what appears in
 the error message.

 * Has a timestamp that is approximately 15 minutes earlier than when I
 tried to access my Hotmail account and 42 minutes after my most recent
 reboot. And I am 100% sure I haven't tried to access my Hotmail account
 via Pidgin since the reboot.

 * If I double click on the most recently-timestamped purpleXXXXX.html file
 in the Temp directory, Hotmail opens correctly.

 NOTE CAREFULLY:
 '''THIS IS NOT THE SAME AS #6244.''' 6244 is about difficulty opening
 certain URLs when Firefox is the default browser. I am NOT opening a URL,
 and Firefox is NOT my default browser. The problem in this case is Pidgin
 is trying to open a file that does not exist.

-- 
Ticket URL: <http://developer.pidgin.im/ticket/6285>
Pidgin <http://pidgin.im>
Pidgin


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