[Pidgin] #4895: AIM regularly disconnects due to timeouts when other clients do not

[Pidgin]

#4895: AIM regularly disconnects due to timeouts when other clients do not
----------------------+-----------------------------------------------------
  Reporter:  jas8522  |       Owner:  MarkDoliner              
      Type:  defect   |      Status:  new                      
  Priority:  minor    |   Milestone:                           
 Component:  AIM      |     Version:  2.3.1                    
Resolution:           |    Keywords:  icq timeout disconnecting
   Pending:  0        |  
----------------------+-----------------------------------------------------
Comment (by kstuard):

 Sadly, not fixed in 2.4.1.

 I am also suffering from this issue (AIM - no ICQ to test).  Some
 additional information:
  * Only happens behing company firewall
  * Company using [http://www.facetime.com/ Facetime]
  * Other protocols do not timeout (YIM, MSN, Sametime)
  * Miranda version 0.7.4 does not drop while idle
  * Talking to IT, they are of the oppinion that AIM is not sending traffic
 while idle (causing it to be dropped from the server)

 This seems directly related to closed ticket:2289:
 >Snooping the network traffic shows that Pidgin sends a ping packet
 (basically a keepalive) every 30 seconds for MSN and Yahoo, but does not
 send any type of keepalive for AIM sessions. My theory is, the session
 times out with no activity.
 > [[BR]][[BR]]
 >Solution? I'm guessing that somehow the keepalive packet went away
 between Gaim 1.5 and 2.0, and has never been put back in. Any chance we
 can get this back in the code?

 Is there anywhere in Pidgin's preferences to update where AIM sends keep-
 alives and how often?

 Please let me know if I can be of any help in this matter.

-- 
Ticket URL: <http://developer.pidgin.im/ticket/4895#comment:3>
Pidgin <http://pidgin.im>
Pidgin