[Pidgin] #6097: running xp... pidgin won't even open... computer usage 100% HOW DO I FIX IT!??

Pidgin trac at pidgin.im
Sun Jun 15 23:42:07 EDT 2008


#6097: running xp... pidgin won't even open... computer usage 100%  HOW DO I FIX
IT!??
------------------------------+---------------------------------------------
  Reporter:  wtf              |       Owner:  datallah
      Type:  defect           |      Status:  new     
  Priority:  minor            |   Milestone:          
 Component:  winpidgin (gtk)  |     Version:  2.4.2   
Resolution:                   |    Keywords:          
   Pending:  1                |  
------------------------------+---------------------------------------------
Changes (by datallah):

  * owner:  lschiere => datallah
  * component:  unclassified => winpidgin (gtk)
  * pending:  0 => 1

Old description:

> Title says it all... somebody please show me how to fix it.  I LOVE the
> program! :D
>
> This downtime is really hurting my social life :(
>
> I'm not very computer savy, but here is what I think is the bug log that
> you require:
>

>

> Loaded exchndl.dll
> Could not open reg subkey: SOFTWARE\GTK\2.0
> Error: (2) The system cannot find the file specified.
>
> GTK+ path found: C:\Program Files\Common Files\GTK\2.0\bin
> Using SetDllDirectory
> Setting locale: LANG=en
> (21:42:29) wpurple: shfolder.dll not already loaded; loading it...
> (21:42:29) wpurple: This version of shfolder.dll contains
> SHGetFolderPathW
> (21:42:29) wpurple: Purple settings dir: C:\Documents and
> Settings\John\Applicat
> ion Data
> (21:42:29) winpidgin: winpidgin_init start
> (21:42:29) wspell: Found Aspell in C:\Program Files\Aspell\bin
> (21:42:29) wpurple: libgtkspell.dll not already loaded; loading it...
> (21:42:29) wpurple: This version of libgtkspell.dll contains
> gtkspell_new_attach
>
> (21:42:29) wpurple: This version of libgtkspell.dll contains
> gtkspell_get_from_t
> ext_view
> (21:42:29) wpurple: This version of libgtkspell.dll contains
> gtkspell_detach
> (21:42:29) wpurple: This version of libgtkspell.dll contains
> gtkspell_set_langua
> ge
> (21:42:29) wpurple: This version of libgtkspell.dll contains
> gtkspell_recheck_al
> l
> (21:42:29) winpidgin: GTK+ :2.12.8
> (21:42:29) wpurple: This version of user32.dll contains FlashWindowEx
> (21:42:29) winpidgin: winpidgin_init end
> (21:42:29) wpurple: wpurple_init start
> (21:42:29) wpurple: libpurple version: 2.4.2
> (21:42:29) wpurple: Glib:2.14.6
> (21:42:29) wpurple: wpurple_init end
> (21:42:29) prefs: Reading C:\Documents and Settings\John\Application
> Data\.purpl
> e\prefs.xml
> (21:42:29) prefs: Finished reading C:\Documents and
> Settings\John\Application Da
> ta\.purple\prefs.xml
> (21:42:29) plugins: probing C:\Program
> Files\Pidgin\plugins\autoaccept.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\buddynote.dll
> (21:42:29) plugins: probing C:\Program
> Files\Pidgin\plugins\convcolors.dll
> (21:42:29) plugins: probing C:\Program
> Files\Pidgin\plugins\extplacement.dll
> (21:42:29) plugins: probing C:\Program
> Files\Pidgin\plugins\gtkbuddynote.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\history.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\iconaway.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\idle.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\joinpart.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libaim.dll
> (21:42:29) prefs: removing pref /plugins/prpl/oscar/show_idle
> (21:42:29) plugins: probing C:\Program
> Files\Pidgin\plugins\libbonjour.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libgg.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libicq.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libirc.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libmsn.dll
> (21:42:29) plugins: probing C:\Program
> Files\Pidgin\plugins\libmyspace.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libnovell.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libqq.dll
> (21:42:29) plugins: probing C:\Program
> Files\Pidgin\plugins\libsametime.dll
> (21:42:29) plugins: C:\Program Files\Pidgin\plugins\libsametime.dll has a
> prefs_
> info, but is a prpl. This is no longer supported.
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libsilc.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libsimple.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libxmpp.dll
> (21:42:29) util: Reading file xmpp-caps.xml from directory C:\Documents
> and Sett
> ings\John\Application Data\.purple
> (21:42:29) util: File C:\Documents and Settings\John\Application
> Data\.purple\xm
> pp-caps.xml does not exist (this is not necessarily an error)
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libyahoo.dll
> (21:42:29) plugins: probing C:\Program
> Files\Pidgin\plugins\log_reader.dll
> (21:42:29) plugins: probing C:\Program
> Files\Pidgin\plugins\markerline.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\newline.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\notify.dll
> (21:42:29) plugins: probing C:\Program
> Files\Pidgin\plugins\offlinemsg.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\perl.dll
> (21:42:29) plugins: C:\Program Files\Pidgin\plugins\perl.dll is not
> loadable: Th
> e specified module could not be found.
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\pidginrc.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\psychic.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\relnot.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\spellchk.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\ssl-nss.dll
> (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\ssl.dll
> (21:42:30) plugins: probing C:\Program
> Files\Pidgin\plugins\statenotify.dll
> (21:42:30) plugins: probing C:\Program Files\Pidgin\plugins\tcl.dll
> (21:42:30) wpurple: Could not open reg key 'HKLM' subkey
> 'SOFTWARE\ActiveState\A
> ctiveTcl\'.
> Message: (2) The system cannot find the file specified.
> (21:42:30) wpurple: Could not open reg key 'HKCU' subkey
> 'SOFTWARE\ActiveState\A
> ctiveTcl\'.
> Message: (2) The system cannot find the file specified.
> (21:42:30) tcl: Unable to detect ActiveTCL installation. If you wish to
> use TCL
> plugins, install ActiveTCL from http://www.activestate.com
> (21:42:30) plugins: probing C:\Program Files\Pidgin\plugins\ticker.dll
> (21:42:30) plugins: probing C:\Program Files\Pidgin\plugins\timestamp.dll
> (21:42:30) plugins: probing C:\Program
> Files\Pidgin\plugins\timestamp_format.dll
>
> (21:42:30) plugins: probing C:\Program
> Files\Pidgin\plugins\win2ktrans.dll
> (21:42:30) plugins: probing C:\Program Files\Pidgin\plugins\winprefs.dll
> (21:42:30) prefs: /purple/status/scores/offline changed, scheduling save.
> (21:42:30) prefs: /purple/status/scores/available changed, scheduling
> save.
> (21:42:30) prefs: /purple/status/scores/invisible changed, scheduling
> save.
> (21:42:30) prefs: /purple/status/scores/away changed, scheduling save.
> (21:42:30) prefs: /purple/status/scores/extended_away changed, scheduling
> save.
> (21:42:30) prefs: /purple/status/scores/idle changed, scheduling save.
> (21:42:30) prefs: /purple/status/scores/offline_msg changed, scheduling
> save.
> (21:42:30) util: Reading file accounts.xml from directory C:\Documents
> and Setti
> ngs\John\Application Data\.purple
> (21:42:30) util: Reading file status.xml from directory C:\Documents and
> Setting
> s\John\Application Data\.purple
> (21:42:30) certificate: CertificateVerifier x509, singleuse requested but
> not fo
> und.
> (21:42:30) certificate: CertificateVerifier singleuse registered
> (21:42:30) certificate: CertificatePool x509, ca requested but not found.
> (21:42:30) certificate: CertificateScheme x509 requested but not found.
> (21:42:30) certificate/x509/ca: Lazy init failed because an X.509 Scheme
> is not
> yet registered. Maybe it will be better later.
> (21:42:30) certificate/x509/ca: Init failed, probably because a
> dependency is no
> t yet registered. It has been deferred to later.
> (21:42:30) certificate: CertificatePool ca registered
> (21:42:30) certificate: CertificatePool x509, tls_peers requested but not
> found.
>
> (21:42:30) certificate: CertificatePool tls_peers registered
> (21:42:30) certificate: CertificateVerifier x509, tls_cached requested
> but not f
> ound.
> (21:42:30) certificate: CertificateVerifier tls_cached registered
> (21:42:30) prefs: /purple/logging/format changed, scheduling save.
> (21:42:30) prefs: /purple/logging/format changed, scheduling save.
> (21:42:30) network: found network '192.168.0.0'
> (21:42:30) wpurple: This version of ws2_32.dll contains WSANSPIoctl
> (21:42:30) prefs: /purple/proxy/type changed, scheduling save.
> (21:42:30) prefs: /purple/proxy/host changed, scheduling save.
> (21:42:30) prefs: /purple/proxy/port changed, scheduling save.
> (21:42:30) prefs: /purple/proxy/username changed, scheduling save.
> (21:42:30) prefs: /purple/proxy/password changed, scheduling save.
> (21:42:30) certificate: CertificateScheme x509 requested but not found.
> (21:42:30) certificate: CertificateScheme x509 registered
> (21:42:30) stun: using server
> (21:42:30) prefs: /pidgin/conversations/placement changed, scheduling
> save.
> (21:42:30) docklet: WM_CREATE
> (21:42:30) gtkblist: added visibility manager: 1
> (21:42:30) docklet: created
> (21:42:30) util: Reading file blist.xml from directory C:\Documents and
> Settings
> \John\Application Data\.purple
> (21:42:30) pounce: Error reading pounces: Failed to open file
> 'C:\Documents and
> Settings\John\Application Data\.purple\pounces.xml': No such file or
> directory

New description:

 Title says it all... somebody please show me how to fix it.  I LOVE the
 program! :D

 This downtime is really hurting my social life :(

 I'm not very computer savy, but here is what I think is the bug log that
 you require:



 {{{
 Loaded exchndl.dll
 Could not open reg subkey: SOFTWARE\GTK\2.0
 Error: (2) The system cannot find the file specified.

 GTK+ path found: C:\Program Files\Common Files\GTK\2.0\bin
 Using SetDllDirectory
 Setting locale: LANG=en
 (21:42:29) wpurple: shfolder.dll not already loaded; loading it...
 (21:42:29) wpurple: This version of shfolder.dll contains SHGetFolderPathW
 (21:42:29) wpurple: Purple settings dir: C:\Documents and
 Settings\John\Applicat
 ion Data
 (21:42:29) winpidgin: winpidgin_init start
 (21:42:29) wspell: Found Aspell in C:\Program Files\Aspell\bin
 (21:42:29) wpurple: libgtkspell.dll not already loaded; loading it...
 (21:42:29) wpurple: This version of libgtkspell.dll contains
 gtkspell_new_attach

 (21:42:29) wpurple: This version of libgtkspell.dll contains
 gtkspell_get_from_t
 ext_view
 (21:42:29) wpurple: This version of libgtkspell.dll contains
 gtkspell_detach
 (21:42:29) wpurple: This version of libgtkspell.dll contains
 gtkspell_set_langua
 ge
 (21:42:29) wpurple: This version of libgtkspell.dll contains
 gtkspell_recheck_al
 l
 (21:42:29) winpidgin: GTK+ :2.12.8
 (21:42:29) wpurple: This version of user32.dll contains FlashWindowEx
 (21:42:29) winpidgin: winpidgin_init end
 (21:42:29) wpurple: wpurple_init start
 (21:42:29) wpurple: libpurple version: 2.4.2
 (21:42:29) wpurple: Glib:2.14.6
 (21:42:29) wpurple: wpurple_init end
 (21:42:29) prefs: Reading C:\Documents and Settings\John\Application
 Data\.purpl
 e\prefs.xml
 (21:42:29) prefs: Finished reading C:\Documents and
 Settings\John\Application Da
 ta\.purple\prefs.xml
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\autoaccept.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\buddynote.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\convcolors.dll
 (21:42:29) plugins: probing C:\Program
 Files\Pidgin\plugins\extplacement.dll
 (21:42:29) plugins: probing C:\Program
 Files\Pidgin\plugins\gtkbuddynote.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\history.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\iconaway.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\idle.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\joinpart.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libaim.dll
 (21:42:29) prefs: removing pref /plugins/prpl/oscar/show_idle
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libbonjour.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libgg.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libicq.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libirc.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libmsn.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libmyspace.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libnovell.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libqq.dll
 (21:42:29) plugins: probing C:\Program
 Files\Pidgin\plugins\libsametime.dll
 (21:42:29) plugins: C:\Program Files\Pidgin\plugins\libsametime.dll has a
 prefs_
 info, but is a prpl. This is no longer supported.
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libsilc.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libsimple.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libxmpp.dll
 (21:42:29) util: Reading file xmpp-caps.xml from directory C:\Documents
 and Sett
 ings\John\Application Data\.purple
 (21:42:29) util: File C:\Documents and Settings\John\Application
 Data\.purple\xm
 pp-caps.xml does not exist (this is not necessarily an error)
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\libyahoo.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\log_reader.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\markerline.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\newline.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\notify.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\offlinemsg.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\perl.dll
 (21:42:29) plugins: C:\Program Files\Pidgin\plugins\perl.dll is not
 loadable: Th
 e specified module could not be found.
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\pidginrc.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\psychic.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\relnot.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\spellchk.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\ssl-nss.dll
 (21:42:29) plugins: probing C:\Program Files\Pidgin\plugins\ssl.dll
 (21:42:30) plugins: probing C:\Program
 Files\Pidgin\plugins\statenotify.dll
 (21:42:30) plugins: probing C:\Program Files\Pidgin\plugins\tcl.dll
 (21:42:30) wpurple: Could not open reg key 'HKLM' subkey
 'SOFTWARE\ActiveState\A
 ctiveTcl\'.
 Message: (2) The system cannot find the file specified.
 (21:42:30) wpurple: Could not open reg key 'HKCU' subkey
 'SOFTWARE\ActiveState\A
 ctiveTcl\'.
 Message: (2) The system cannot find the file specified.
 (21:42:30) tcl: Unable to detect ActiveTCL installation. If you wish to
 use TCL
 plugins, install ActiveTCL from http://www.activestate.com
 (21:42:30) plugins: probing C:\Program Files\Pidgin\plugins\ticker.dll
 (21:42:30) plugins: probing C:\Program Files\Pidgin\plugins\timestamp.dll
 (21:42:30) plugins: probing C:\Program
 Files\Pidgin\plugins\timestamp_format.dll

 (21:42:30) plugins: probing C:\Program Files\Pidgin\plugins\win2ktrans.dll
 (21:42:30) plugins: probing C:\Program Files\Pidgin\plugins\winprefs.dll
 (21:42:30) prefs: /purple/status/scores/offline changed, scheduling save.
 (21:42:30) prefs: /purple/status/scores/available changed, scheduling
 save.
 (21:42:30) prefs: /purple/status/scores/invisible changed, scheduling
 save.
 (21:42:30) prefs: /purple/status/scores/away changed, scheduling save.
 (21:42:30) prefs: /purple/status/scores/extended_away changed, scheduling
 save.
 (21:42:30) prefs: /purple/status/scores/idle changed, scheduling save.
 (21:42:30) prefs: /purple/status/scores/offline_msg changed, scheduling
 save.
 (21:42:30) util: Reading file accounts.xml from directory C:\Documents and
 Setti
 ngs\John\Application Data\.purple
 (21:42:30) util: Reading file status.xml from directory C:\Documents and
 Setting
 s\John\Application Data\.purple
 (21:42:30) certificate: CertificateVerifier x509, singleuse requested but
 not fo
 und.
 (21:42:30) certificate: CertificateVerifier singleuse registered
 (21:42:30) certificate: CertificatePool x509, ca requested but not found.
 (21:42:30) certificate: CertificateScheme x509 requested but not found.
 (21:42:30) certificate/x509/ca: Lazy init failed because an X.509 Scheme
 is not
 yet registered. Maybe it will be better later.
 (21:42:30) certificate/x509/ca: Init failed, probably because a dependency
 is no
 t yet registered. It has been deferred to later.
 (21:42:30) certificate: CertificatePool ca registered
 (21:42:30) certificate: CertificatePool x509, tls_peers requested but not
 found.

 (21:42:30) certificate: CertificatePool tls_peers registered
 (21:42:30) certificate: CertificateVerifier x509, tls_cached requested but
 not f
 ound.
 (21:42:30) certificate: CertificateVerifier tls_cached registered
 (21:42:30) prefs: /purple/logging/format changed, scheduling save.
 (21:42:30) prefs: /purple/logging/format changed, scheduling save.
 (21:42:30) network: found network '192.168.0.0'
 (21:42:30) wpurple: This version of ws2_32.dll contains WSANSPIoctl
 (21:42:30) prefs: /purple/proxy/type changed, scheduling save.
 (21:42:30) prefs: /purple/proxy/host changed, scheduling save.
 (21:42:30) prefs: /purple/proxy/port changed, scheduling save.
 (21:42:30) prefs: /purple/proxy/username changed, scheduling save.
 (21:42:30) prefs: /purple/proxy/password changed, scheduling save.
 (21:42:30) certificate: CertificateScheme x509 requested but not found.
 (21:42:30) certificate: CertificateScheme x509 registered
 (21:42:30) stun: using server
 (21:42:30) prefs: /pidgin/conversations/placement changed, scheduling
 save.
 (21:42:30) docklet: WM_CREATE
 (21:42:30) gtkblist: added visibility manager: 1
 (21:42:30) docklet: created
 (21:42:30) util: Reading file blist.xml from directory C:\Documents and
 Settings
 \John\Application Data\.purple
 (21:42:30) pounce: Error reading pounces: Failed to open file
 'C:\Documents and
 Settings\John\Application Data\.purple\pounces.xml': No such file or
 directory
 }}}

Comment:

 I don't see anything weird in the log.

 What did you change when this started happening (did you install something
 new)?

-- 
Ticket URL: <http://developer.pidgin.im/ticket/6097#comment:1>
Pidgin <http://pidgin.im>
Pidgin


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