[Pidgin] #5441: XMPP/Jabber/Gmail and MSN randomly disconnect in 5.4.1 (similar to #5373 and #5438)

Pidgin trac at pidgin.im
Thu May 22 15:56:37 EDT 2008


#5441: XMPP/Jabber/Gmail and MSN randomly disconnect in 5.4.1 (similar to #5373
and #5438)
---------------------------+------------------------------------------------
  Reporter:  Willscrlt     |       Owner:                                                                          
      Type:  defect        |      Status:  closed                                                                  
  Priority:  minor         |   Milestone:                                                                          
 Component:  pidgin (gtk)  |     Version:  2.4.1                                                                   
Resolution:                |    Keywords:  jabber, msn, GtkEventBox, GtkButton, 2.4.1, 501, feature-not-implemented
   Pending:  0             |  
---------------------------+------------------------------------------------
Comment (by deryni):

 Yes, while I do understand your perspective you are correct that you
 should have responded with an indication that your MSN problem was fixed
 but that other problems still existed. The debug log snippets you
 originally posted contain no indications of any problems *other* than the
 MSN one (yes, your text does but that's somewhat irrelevant here). Given
 the fact that at least one account/protocol was being disconnected due to
 your firewall it was entirely reasonable to assume your other accounts
 were as well, so without further indication from you we assumed all your
 problems were fixed. We probably could improve the pending close message
 to indicate what the criteria for 'updates' are a little better and with
 instructions to post again if your issue is still unresolved that would
 help some in the future.

 As to your jabber issue, if the problem is with an Openfire server or with
 some custom server I would lay money on it being related to the ping
 functionality we just added and your server failing to respond to the ping
 (there are a couple tickets about this). But please post the debug log
 output of this disconnection so we can actually attempt to diagnose it
 (actually at this point a new ticket is probably a better idea).

-- 
Ticket URL: <http://developer.pidgin.im/ticket/5441#comment:15>
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