[Pidgin] #7560: AIM Random/Intermittent Connectivity Issues

Pidgin trac at pidgin.im
Sat Nov 15 15:09:48 EST 2008


#7560: AIM Random/Intermittent Connectivity Issues
------------------------------+---------------------------------------------
 Reporter:  Zolaerla          |     Owner:  MarkDoliner
     Type:  defect            |    Status:  new        
Component:  AIM               |   Version:  2.5.2      
 Keywords:  AIM connectivity  |  
------------------------------+---------------------------------------------
 For the last several days, I have been having random/intermittent AIM
 connectivity issues. It will disconnect me with a number of errors, such
 as "Authentication Failed" or "Could not connect to BOP Server: Connection
 timed out" or what not. Attempts to reconnect work sometimes, but every
 time something different happens. It does not seem to matter whether I'm
 talking to someone via AIM or not, nor if anybody in my AIM list is even
 on. MSN, ICQ and YIM are all connected without problems. My internet
 connection is going strong, without any interruptions in service.

 Relevant information for my system:
 Windows XP x64 SP2
 Pidgin v2.5.2
 Dual network connections (internal network and an external network w/
 Static IP address)
 *NO* internet security software
 *NO* firewall/proxy settings

 Since the problem is rather intermittent and it acts differently, the
 attached log file does not include every version of the problems that I
 have seen. In particular, it does not show the BOP server error that I
 only see on occasion. However, it does show a 2 minute hang up while
 trying to reconnect that I gave up on and manually disabled/reenabled the
 account and that allowed it to connect. I have removed irrelevant
 information as far as I can tell (such as MSN/ICQ messages) and added
 marginal comments to show what I did that caused the chain of events.

 The only change I've made recently that may have anything to do with AIM
 is I told it to specifically use my static external IP address for direct
 IM mode since it was trying to use my internal network IP which (as
 expected) didn't work.

-- 
Ticket URL: <http://developer.pidgin.im/ticket/7560>
Pidgin <http://pidgin.im>
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