[Pidgin] #10565: file transfers crash in aim/windows

Pidgin trac at pidgin.im
Mon Dec 7 21:57:22 EST 2009


#10565: file transfers crash in aim/windows
-------------------------+--------------------------------------------------
 Reporter:  masteralkin  |        Owner:  MarkDoliner
     Type:  defect       |       Status:  new        
Milestone:               |    Component:  AIM        
  Version:  2.6.3        |   Resolution:             
 Keywords:               |  
-------------------------+--------------------------------------------------
Changes (by darkrain42):

  * status:  closed => new


Comment:

 Replying to [comment:5 masteralkin]:
 > I don't understand why this ticket was closed when the problem was not
 fixed. As Pidgin didn't actually crash I didn't see how running a
 backtrace would help... and another user did attach a file listing step by
 step the process of the problem. I do realize that there are now ALOT of
 tickets posted, many of which seem to be suggestions for improvements
 rather than bugs to be fixed. However, other users have posted on mine
 pointing out the same problem. What information do I need to give you to
 help you fix this problem?

 You indicated the remote client crashed, so you could certainly ask that
 user to get a backtrace (unless that person is not using Pidgin, in which
 case the client in use would be helpful (and pertinent information)).  It
 also crashes for hiddensanctum, so it would be helpful for that person to
 get a backtrace.

 The ticket was closed automatically because it was awaiting a response
 from you, the reporter.

 I'll reopen it, though you still need to provide a debug log, because
 olechap's is exhibiting a different set of circumstances (the remote user
 isn't crashing)

-- 
Ticket URL: <http://developer.pidgin.im/ticket/10565#comment:6>
Pidgin <http://pidgin.im>
Pidgin


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