[Pidgin] #11007: Error at login - Our protocol is not supported by the server

Pidgin trac at pidgin.im
Thu Dec 17 19:37:14 EST 2009


#11007: Error at login - Our protocol is not supported by the server
--------------------+-------------------------------------------------------
 Reporter:  Pogo    |        Owner:  khc        
     Type:  defect  |       Status:  closed     
Milestone:          |    Component:  MSN        
  Version:  2.4.3   |   Resolution:  out of date
 Keywords:          |  
--------------------+-------------------------------------------------------
Changes (by rekkanoryo):

  * status:  new => closed
  * resolution:  => out of date


Old description:

> Running 2.4.3 (because of the online vs phone buddies thing). I get this
> error message when I log in "Our protocol is not supported by the server"
>
> Debug window output:
>
> (10:46:26) util: Writing file prefs.xml to directory C:\Documents and
> Settings\cus021\Application Data\.purple
> (10:46:26) util: Writing file C:\Documents and
> Settings\cus021\Application Data\.purple\prefs.xml
> (10:46:43) connection: Connecting. gc = 011B6B78
> (10:46:43) msn: new httpconn (01DE7100)
> (10:46:43) dnsquery: Performing DNS lookup for messenger.hotmail.com
> (10:46:43) dnsquery: IP resolved for messenger.hotmail.com
> (10:46:43) proxy: Attempting connection to 64.4.50.62
> (10:46:43) proxy: Connecting to messenger.hotmail.com:1863 with no proxy
> (10:46:43) proxy: Connection in progress
> (10:46:43) proxy: Connected to messenger.hotmail.com:1863.
> (10:46:43) msn: C: NS 000: VER 1 MSNP9 MSNP8 CVR0
> (10:46:43) msn: S: NS 000: VER 1 MSNP8
> (10:46:43) msn: C: NS 000: OUT
> (10:46:43) account: Disconnecting account 01183E20
> (10:46:43) connection: Disconnecting connection 011B6B78
> (10:46:43) msn: destroy httpconn (01DE7100)
> (10:46:43) connection: Destroying connection 011B6B78
> (10:46:48) util: Writing file accounts.xml to directory C:\Documents and
> Settings\cus021\Application Data\.purple
> (10:46:48) util: Writing file C:\Documents and
> Settings\cus021\Application Data\.purple\accounts.xml
>
> Changing to 2.6.4 does not produce this error. Has the protocol changed?

New description:

 Running 2.4.3 (because of the online vs phone buddies thing). I get this
 error message when I log in "Our protocol is not supported by the server"

 Debug window output:

 {{{
 (10:46:26) util: Writing file prefs.xml to directory C:\Documents and
 Settings\cus021\Application Data\.purple
 (10:46:26) util: Writing file C:\Documents and Settings\cus021\Application
 Data\.purple\prefs.xml
 (10:46:43) connection: Connecting. gc = 011B6B78
 (10:46:43) msn: new httpconn (01DE7100)
 (10:46:43) dnsquery: Performing DNS lookup for messenger.hotmail.com
 (10:46:43) dnsquery: IP resolved for messenger.hotmail.com
 (10:46:43) proxy: Attempting connection to 64.4.50.62
 (10:46:43) proxy: Connecting to messenger.hotmail.com:1863 with no proxy
 (10:46:43) proxy: Connection in progress
 (10:46:43) proxy: Connected to messenger.hotmail.com:1863.
 (10:46:43) msn: C: NS 000: VER 1 MSNP9 MSNP8 CVR0
 (10:46:43) msn: S: NS 000: VER 1 MSNP8
 (10:46:43) msn: C: NS 000: OUT
 (10:46:43) account: Disconnecting account 01183E20
 (10:46:43) connection: Disconnecting connection 011B6B78
 (10:46:43) msn: destroy httpconn (01DE7100)
 (10:46:43) connection: Destroying connection 011B6B78
 (10:46:48) util: Writing file accounts.xml to directory C:\Documents and
 Settings\cus021\Application Data\.purple
 (10:46:48) util: Writing file C:\Documents and Settings\cus021\Application
 Data\.purple\accounts.xml
 }}}

 Changing to 2.6.4 does not produce this error. Has the protocol changed?

--

Comment:

 Upgrade to 2.6.4.  If you're using Debian Lenny, enable the backports
 repo.  If you're using Ubuntu, use the PPA described
 [http://pidgin.im/download/ubuntu/ here].

-- 
Ticket URL: <http://developer.pidgin.im/ticket/11007#comment:2>
Pidgin <http://pidgin.im>
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