[Pidgin] #8086: MSN fails to login (Unable to retrieve address book)

Sun Jan 11 23:32:15 EST 2009

#8086: MSN fails to login (Unable to retrieve address book)
---------------------+------------------------------------------------------
 Reporter:  zTagged  |     Owner:  khc  
     Type:  defect   |    Status:  new  
Component:  MSN      |   Version:  2.5.3
 Keywords:           |  
---------------------+------------------------------------------------------
 MSN messenger will not connect due to an error revolving around the
 address book.
 Log file below.

 {{{
 Pidgin Debug Log : 1/11/2009 11:23:24 PM
 (23:20:27) util: Writing file accounts.xml to directory
 C:\Users\Rich\AppData\Roaming\.purple
 (23:20:27) util: Writing file
 C:\Users\Rich\AppData\Roaming\.purple\accounts.xml
 (23:20:32) util: Writing file prefs.xml to directory
 C:\Users\Rich\AppData\Roaming\.purple
 (23:20:32) util: Writing file
 C:\Users\Rich\AppData\Roaming\.purple\prefs.xml

 (23:20:37) account: Connecting to account fiveninersevenone at hotmail.com
 (23:20:37) connection: Connecting. gc = 035C8BE0
 (23:20:37) msn: new httpconn (035C0630)
 (23:20:37) dnsquery: Performing DNS lookup for messenger.hotmail.com
 (23:20:37) dnsquery: IP resolved for messenger.hotmail.com
 (23:20:37) proxy: Attempting connection to 65.54.239.80
 (23:20:37) proxy: Connecting to messenger.hotmail.com:1863 with no proxy
 (23:20:37) proxy: Connection in progress
 (23:20:37) proxy: Connected to messenger.hotmail.com:1863.
 (23:20:37) msn: C: NS 000: VER 1 MSNP15 CVR0
 (23:20:37) msn: S: NS 000: VER 1 MSNP15
 (23:20:37) msn: C: NS 000: CVR 2 0x0409 winnt 5.1 i386 MSNMSGR 8.5.1302
 BC01 fiveninersevenone at hotmail.com
 (23:20:37) msn: S: NS 000: CVR 2 8.1.0178 8.1.0178 8.1.0178
 http://msgruser.dlservice.microsoft.com/download/5/6/4/5646481F-33EF-
 4B08-AF00-4904F7677B89/EN/Install_WLMessenger.exe
 http://download.live.com/?sku=messenger
 (23:20:37) msn: C: NS 000: USR 3 SSO I fiveninersevenone at hotmail.com
 (23:20:37) msn: S: NS 000: XFR 3 NS 207.46.108.57:1863 U D
 (23:20:37) dnsquery: Performing DNS lookup for 207.46.108.57
 (23:20:37) dnsquery: IP resolved for 207.46.108.57
 (23:20:37) proxy: Attempting connection to 207.46.108.57
 (23:20:37) proxy: Connecting to 207.46.108.57:1863 with no proxy
 (23:20:37) proxy: Connection in progress
 (23:20:37) proxy: Connected to 207.46.108.57:1863.
 (23:20:37) msn: C: NS 000: VER 4 MSNP15 CVR0
 (23:20:38) msn: S: NS 000: VER 4 MSNP15
 (23:20:38) msn: C: NS 000: CVR 5 0x0409 winnt 5.1 i386 MSNMSGR 8.5.1302
 BC01 fiveninersevenone at hotmail.com
 (23:20:38) msn: S: NS 000: CVR 5 8.1.0178 8.1.0178 8.1.0178
 http://msgruser.dlservice.microsoft.com/download/5/6/4/5646481F-33EF-
 4B08-AF00-4904F7677B89/EN/Install_WLMessenger.exe
 http://download.live.com/?sku=messenger
 (23:20:38) msn: C: NS 000: USR 6 SSO I fiveninersevenone at hotmail.com
 (23:20:38) msn: S: NS 000: GCF 0 6328
 (23:20:38) msn: Processing GCF command
 (23:20:38) msn: S: NS 000: USR 6 SSO S MBI_KEY_OLD
 X68JxVXJwWu7UE+Nhq3uwH4QhlZZcWWa5SoeOq1+ZQmrrdGaqqFm++BLAbWt0JDO
 (23:20:38) msn: Starting Windows Live ID authentication
 (23:20:38) msn: Logging on fiveninersevenone at hotmail.com, with policy
 'MBI_KEY_OLD', nonce
 'X68JxVXJwWu7UE+Nhq3uwH4QhlZZcWWa5SoeOq1+ZQmrrdGaqqFm++BLAbWt0JDO'
 (23:20:38) dnsquery: Performing DNS lookup for login.live.com
 (23:20:38) dnsquery: IP resolved for login.live.com
 (23:20:38) proxy: Attempting connection to 65.54.186.49
 (23:20:38) proxy: Connecting to login.live.com:443 with no proxy
 (23:20:38) proxy: Connection in progress
 (23:20:38) proxy: Connected to login.live.com:443.
 (23:20:38) nss: subject=CN=login.live.com,OU=MSN-Passport,O=Microsoft
 Corporation,STREET=One Microsoft
 Way,L=Redmond,ST=Washington,postalCode=98052,C=US,serialNumber=600413485,OID.2.5.4.15=#131256312E302C20436C6175736520352E286229,OID.1.3.6.1.4.1.311.60.2.1.2=#130A57617368696E67746F6E,OID.1.3.6.1.4.1.311.60.2.1.3=#13025553
 issuer=CN=VeriSign Class 3 Extended Validation SSL CA,OU=Terms of use at
 https://www.verisign.com/rpa (c)06,OU=VeriSign Trust Network,O="VeriSign,
 Inc.",C=US
 (23:20:38) nss: subject=CN=VeriSign Class 3 Extended Validation SSL
 CA,OU=Terms of use at https://www.verisign.com/rpa (c)06,OU=VeriSign Trust
 Network,O="VeriSign, Inc.",C=US issuer=CN=VeriSign Class 3 Public Primary
 Certification Authority - G5,OU="(c) 2006 VeriSign, Inc. - For authorized
 use only",OU=VeriSign Trust Network,O="VeriSign, Inc.",C=US
 (23:20:38) nss: subject=CN=VeriSign Class 3 Public Primary Certification
 Authority - G5,OU="(c) 2006 VeriSign, Inc. - For authorized use
 only",OU=VeriSign Trust Network,O="VeriSign, Inc.",C=US issuer=OU=Class 3
 Public Primary Certification Authority,O="VeriSign, Inc.",C=US
 (23:20:38) nss: subject=OU=Class 3 Public Primary Certification
 Authority,O="VeriSign, Inc.",C=US issuer=OU=Class 3 Public Primary
 Certification Authority,O="VeriSign, Inc.",C=US
 (23:20:38) certificate/x509/tls_cached: Starting verify for login.live.com
 (23:20:38) certificate/x509/tls_cached: Checking for cached cert...
 (23:20:38) certificate/x509/tls_cached: ...Found cached cert
 (23:20:38) nss/x509: Loading certificate from
 C:\Users\Rich\AppData\Roaming\.purple\certificates\x509\tls_peers\login.live.com
 (23:20:38) certificate/x509/tls_cached: Peer cert matched cached
 (23:20:38) certificate: Successfully verified certificate for
 login.live.com
 (23:20:38) soap: Sending secure request.
 (23:20:38) soap: read 335 bytes
 (23:20:38) soap: Received secure request.
 (23:20:38) soap: Received secure request.
 (23:20:39) soap: Received secure request.
 (23:20:39) soap: read 14123 bytes
 (23:20:39) soap: Received secure request.
 (23:20:39) msn: Updated ticket for domain 'messengerclear.live.com',
 expires at 1231762848.
 (23:20:39) msn: Updated ticket for domain 'messenger.msn.com', expires at
 1231734548.
 (23:20:39) msn: Updated ticket for domain 'contacts.msn.com', expires at
 1231762848.
 (23:20:39) msn: Updated ticket for domain 'messengersecure.live.com',
 expires at 1231820448.
 (23:20:39) msn: Updated ticket for domain 'spaces.live.com', expires at
 1231762848.
 (23:20:39) msn: Updated ticket for domain 'livecontacts.live.com', expires
 at 1231762848.
 (23:20:39) msn: Updated ticket for domain 'storage.live.com', expires at
 1231762848.
 (23:20:39) msn: C: NS 000: USR 7 SSO S
 t=EwBwAswbAQAUs1/VcBU2sH7mwYy3BysWZ71CRDGAAMy9YAVMZGNKlrPyOQRfDJYlB0yMHPBpdnOvgnlfrKfOdLlG04AMHzVX+caq6Xngrr0QxP4yT39Ssu+ADC52qcxpAn3UYsuXzTN8IU00gUrEkugAPgqTllwTTK2/4ffi7duH6AmAgUvZsYNxoPHt3ztOaQZ+4El20FvlBDNhhlGnA2YAAAitRJJTEeZvI8ABXNBp2G7gNLYtJuNDD898BjhD9T+jV2pppf/iwLtfHp1TMwUpiB4E+LR6qQpGyQhpO04XWL+bRMKuZ1SkK1eAvQ7Qjpk+OvzBtc7OAXtZPqGIhdOHBFmiHEKOPBOZ0D30N2aXsVd4O6cuJk5E1WvUogRlYrcOff+6SGEhXu8AmtQPLt0T64959+iJ88pVOBlnl2+N39EccezOP2jZvsvpSAXh/7Ef7KFGGdV/csjyTa9jYHV2LSZV+oO0KH/+pbAfvwcGfBRa/XMHZi953UHcqnpCsQVhGUaEMqoaJn2W8xtbXK2h5OepRcH6aQSlE6QeD9IGLov4I+nhUREf5WT5Ls7cWaJepUNbFaG8wIqlVIOM5TrnrbC/qGtJM1Lrn2TW37Q/faaYNN5BEDr6crdskpXl5u7Vf1RNQLoUAe3uJSDBJd5PkdfA9CRfucC2Jvy0US+tqkKJ2AI8Mmhvzi6oabAR2VfC7hyjG895TmjkQgUlMuUINwZrsl0k8d9xnTHDy60zvZNcT4wv2nB0CvwVPGfX7SSdNBXYGOrtJi8sHRutgKfcYm3oGC+mCMs5V5rB/Fx4UYhVIcBR6btLhLb2uNIB&p=
 HAAAAAEAAAADZgAABIAAAAgAAAAUAAAASAAAANsSAAA8FQAASylYOu/pXWaM5zPVFRiEExOgPmraprssgw95TPUpt8Xh/WATVVMLkkCqgRNGcQxUaPTx4n0mhbsuJedGqnERr5GsEVC6t4uQKu6QpFeqdO0PPJYDf1D7XCEMqc4=
 (23:20:39) msn: S: NS 000: USR 7 OK fiveninersevenone at hotmail.com 1 0
 (23:20:39) msn: S: NS 000: SBS 0 null
 (23:20:39) msn: Processing SBS...
 (23:20:39) msn: S: NS 000: MSG Hotmail Hotmail 1256
 (23:20:39) msn: Processing MSG...
 (23:20:39) msn: Getting Contact List.
 (23:20:39) dnsquery: Performing DNS lookup for contacts.msn.com
 (23:20:39) autorecon: do_signon called
 (23:20:39) autorecon: calling purple_account_connect
 (23:20:39) account: Connecting to account fiveninersevenone at hotmail.com
 (23:20:39) autorecon: done calling purple_account_connect
 (23:20:39) dnsquery: IP resolved for contacts.msn.com
 (23:20:39) proxy: Attempting connection to 65.54.170.18
 (23:20:39) proxy: Connecting to contacts.msn.com:443 with no proxy
 (23:20:39) proxy: Connection in progress
 (23:20:39) proxy: Connected to contacts.msn.com:443.
 (23:20:39) nss:
 subject=CN=contacts.msn.com,OU=MSN,O=Microsoft,L=Redmond,ST=WA,C=US
 issuer=CN=Microsoft Secure Server
 Authority,DC=redmond,DC=corp,DC=microsoft,DC=com
 (23:20:39) nss: subject=CN=Microsoft Secure Server
 Authority,DC=redmond,DC=corp,DC=microsoft,DC=com issuer=CN=Microsoft
 Internet Authority
 (23:20:39) nss: subject=CN=Microsoft Internet Authority issuer=CN=GTE
 CyberTrust Global Root,OU="GTE CyberTrust Solutions, Inc.",O=GTE
 Corporation,C=US
 (23:20:39) nss: subject=CN=GTE CyberTrust Global Root,OU="GTE CyberTrust
 Solutions, Inc.",O=GTE Corporation,C=US issuer=CN=GTE CyberTrust Global
 Root,OU="GTE CyberTrust Solutions, Inc.",O=GTE Corporation,C=US
 (23:20:39) certificate/x509/tls_cached: Starting verify for
 contacts.msn.com
 (23:20:39) certificate/x509/tls_cached: Checking for cached cert...
 (23:20:39) certificate/x509/tls_cached: ...Found cached cert
 (23:20:39) nss/x509: Loading certificate from
 C:\Users\Rich\AppData\Roaming\.purple\certificates\x509\tls_peers\contacts.msn.com
 (23:20:39) certificate/x509/tls_cached: Peer cert matched cached
 (23:20:39) certificate: Successfully verified certificate for
 contacts.msn.com
 (23:20:39) soap: POST //abservice/SharingService.asmx HTTP/1.1

 SOAPAction: http://www.msn.com/webservices/AddressBook/FindMembership

 Content-Type:text/xml; charset=utf-8

 User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)

 Accept: */*

 Host: contacts.msn.com

 Content-Length: 2155

 Connection: Keep-Alive

 Cache-Control: no-cache

 <soap:Envelope
 xmlns:soap='http://schemas.xmlsoap.org/soap/envelope/'><soap:Header
 xmlns:soap='http://schemas.xmlsoap.org/soap/envelope/'><ABApplicationHeader
 xmlns='http://www.msn.com/webservices/AddressBook'><ApplicationId
 xmlns='http://www.msn.com/webservices/AddressBook'>CFE80F9D-180F-4399
 -82AB-413F33A1FA11</ApplicationId><IsMigration
 xmlns='http://www.msn.com/webservices/AddressBook'>false</IsMigration><PartnerScenario
 xmlns='http://www.msn.com/webservices/AddressBook'>Initial</PartnerScenario></ABApplicationHeader><ABAuthHeader
 xmlns='http://www.msn.com/webservices/AddressBook'><ManagedGroupRequest
 xmlns='http://www.msn.com/webservices/AddressBook'>false</ManagedGroupRequest><TicketToken>t=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&p=</TicketToken></ABAuthHeader></soap:Header><soap:Body
 xmlns:soap='http://schemas.xmlsoap.org/soap/envelope/'><FindMembership
 xmlns='http://www.msn.com/webservices/AddressBook'><serviceFilter
 xmlns='http://www.msn.com/webservices/AddressBook'><Types
 xmlns='http://www.msn.com/webservices/AddressBook'><ServiceType
 xmlns='http://www.msn.com/webservices/AddressBook'>Messenger</ServiceType><ServiceType
 xmlns='http://www.msn.com/webservices/AddressBook'>Invitation</ServiceType><ServiceType
 xmlns='http://www.msn.com/webservices/AddressBook'>SocialNetwork</ServiceType><ServiceType
 xmlns='http://www.msn.com/webservices/AddressBook'>Space</ServiceType><ServiceType
 xmlns='http://www.msn.com/webservices/AddressBook'>Profile</ServiceType></Types></serviceFilter></FindMembership></soap:Body></soap:Envelope>
 (23:20:39) soap: read 2460 bytes
 (23:20:39) soap: current HTTP/1.1 500 Internal Server Error

 Date: Mon, 12 Jan 2009 04:20:49 GMT

 Server: Microsoft-IIS/6.0

 P3P:CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"

 X-Powered-By: ASP.NET

 X-MSNSERVER: BAYABCHWBB139

 X-AspNet-Version: 2.0.50727

 Cache-Control: private

 Content-Type: text/xml; charset=utf-8

 Content-Length: 2139

 <?xml version="1.0" encoding="utf-8"?><soap:Envelope
 xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
 xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><soap:Fault><faultcode
 xmlns:q0="http://schemas.microsoft.com/passport/IDS">q0:BadContextToken</faultcode><faultstring>Passport
 Authorization Failed
 </faultstring><faultactor>http://www.msn.com/webservices/AddressBook/FindMembership</faultactor><detail><errorcode
 xmlns="http://www.msn.com/webservices/AddressBook">PassportAuthFail</errorcode><errorstring
 xmlns="http://www.msn.com/webservices/AddressBook">Passport Authorization
 Failed </errorstring><parameterFault
 xmlns="http://www.msn.com/webservices/AddressBook">System.Runtime.InteropServices.COMException
 (0x8004920A): Certificate cannot be found. Certificate required for the
 operation cannot be found.