[Pidgin] #9629: Hiding offline buddies by default confuses some people

[Pidgin]

#9629: Hiding offline buddies by default confuses some people
--------------------------+-------------------------------------------------
 Reporter:  mpt           |     Owner:  rekkanoryo
     Type:  enhancement   |    Status:  new       
Component:  unclassified  |   Version:  2.5.5     
 Keywords:                |  
--------------------------+-------------------------------------------------
 During Canonical user testing of Ubuntu, one task we gave participants was
 to set up an IM account in Pidgin. Two of the four participants who
 successfully completed this were confused that, by default, the Buddy List
 did not show all their buddies. From one: "only that [one online buddy]
 Kevin came up there ... I thought I would see the offline buddies as well
 ... I thought that buddies might be friends." And from the other: "I'm not
 sure where the other contacts are." Eventually she found "Buddies" >
 "Show" "Offline Buddies", but thought she shouldn't have had to do that:
 "Usually on MSN, they would appear, whoever is online on the top, and the
 offline underneath. I would prefer that way so I don't need to scroll."

 The initial experience for these people could be improved by changing the
 default setting to show offline buddies, with online buddies sorted above
 offline ones. By the time someone has accumulated enough buddies to need
 to hide the offline ones, they are more likely to have discovered how to
 do that.

-- 
Ticket URL: <http://developer.pidgin.im/ticket/9629>
Pidgin <http://pidgin.im>
Pidgin